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Crisis Services Volunteers For National Runaway & Homeless Youth Hotline (1-800-RUNAWAY)

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ORGANIZATION: National Runaway Safeline

National Runaway Safeline logo

Did you know every year 4.2 million youth experience homelessness? Just last year, 1 out of 30 youth ages 13-17 were affected. National Runaway Safeline is looking for dedicated, compassionate volunteers ages 16 and over to help keep youth safe and off the streets. Our volunteers speak directly to youth and families all over the country seeking vital resources in their community. Youth reach out to us seeking shelter, food and mental health resources or they are still at home and need someone who will listen to their story. We need you to help make a difference in someone’s life!

We are looking for volunteers who can commit to 2-4 hours a week regularly for 6 months. We offer flexible scheduling. Our volunteers are trained to provide solution-focused crisis intervention. Click here to find out why our volunteers chose to be part of our wonderful, supportive community.

Please fill out an application to receive updates about orientation sessions and upcoming training information.

1 More opportunity with National Runaway Safeline

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About National Runaway Safeline


3141 B North Lincoln Avenue, Chicago, IL 60657, US

Mission Statement

The National Runaway Safeline (NRS) is a not-for-profit volunteer organization whose mission is to keep America's runaway, homeless and at-risk youth safe and off the streets.


Established in 1971, The National Runaway Safeline operates 24/7 nationwide crisis hotline and chat services for runaway youth, teens in crisis, and concerned friends and family members. NRS services include: trauma sensitive solution focused crisis intervention, digital services (crisis chat, crisis emails), message relay between runaways and their parent/legal guardian, referrals and conference calls to community-based resources such as counseling, support groups, alternative housing, and health care, a Home Free program in partnership with Greyhound Buslines, Inc. to help runaway and homeless youth return home to their families, education and outreach services, free NRS promotional materials for distribution at community events, school assemblies, and health fairs.


Children & Youth
Crisis Support
Children & Youth, Crisis Support, LGBTQ+


We'll work with your schedule.


3141 B. North Lincoln AvenueChicago, IL 60657



  • Child Welfare
  • Crisis Intervention
  • Counseling / Mental Health
  • Verbal / Written Communication
  • Youth Services


  • Teens
  • People 55+


  • Background Check
  • Must be at least 16
  • Orientation or Training
  • 2 hours a week
  • Availability between the hours of 8:00am and 12:00am daily

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