Crisis Line Volunteer (a.k.a. "liner")

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National Runaway Safeline

National Runaway Safeline logo

Established in 1971, National Runaway Safeline’s mission is to keep America's runaway, homeless, and at-risk youth safe and off the streets. Our NRS crisis line volunteers (liners) provide crisis intervention services through 1-800-RUNAWAY hotline or online services.

We train our liners to provide solution-focused crisis intervention and empowering, non-judgmental support for callers and online chatters. Using our national resource database, liners connect at-risk youth to shelter, food, and mental health services as needed. Our training program consists of 41.5 hours of instruction, discussion, role-plays, and on-the-job education. Upon completion of training, we ask that volunteers commit 2 to 4 hours per week for at least one year. Liners must be at least 16 years of age, and they must be comfortable using computers.

We schedule liners from 8am - midnight daily, including weekends. Because we understand that home/work/school/health are primary responsibilities, we try to offer flexible scheduling. We’re passionate about helping vulnerable youth find safety and security, and we hope that you’ll join us.

2 More opportunities with National Runaway Safeline

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Children & Youth Crisis Support Homeless & Housing


We'll work with your schedule.


3141 B. North Lincoln AvenueChicago, IL 60657



  • Child Advocacy
  • Crisis Intervention
  • Mental Health
  • Youth Services
  • Family Therapy


  • Teens
  • People 55+


  • Background Check
  • Must be at least 16
  • Orientation or Training
  • 2-4 hours a week for a year
  • computer literacy

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