This is a Virtual Opportunity, with no fixed address.
Human Health Project (HHP) is a global nonprofit organization dedicated to helping individuals increase their health knowledge through the sharing of health information. HHP collects, analyzes, and shares health information to empower and inform individuals to achieve better health outcomes. Our patient-centered approach enables patients and caregivers to choose treatments based on evidence-based clinical data as well as the cumulative knowledge of the HHP community.
For more Information about HHP, please visit our website: https://www.humanhealthproject.org/
HHP is currently seeking a Marketing automation and CRM consultant to add to our Technical Services Team. Marketing automation (MAP), combined with CRM, is an exploding area in B2B marketing with enormous potential for career growth. The consultant will be responsible for the design, implementation, execution, maintenance and reporting of marketing platforms and programs for our client base. Experience managing and leading MAP/CRM integration projects and interacting with high-level marketing and sales executives required.
Different projects/accounts will require different roles including, but not limited to: technical project manager, lead program architect and/or a lead product (MAP/CRM) consultant in enterprise/mid-size implementations and the design/execution of demand generation programs
Manage and lead standard and custom integration projects between MAP and CRM
Work with account teams to map complex business requirements into functional implementation plans within marketing automation and CRM environment
Design, build and execute marketing campaigns and components (e-mail, nurture, lead scoring)
Work closely with technical services team to define and implement new functionality and product offerings based around the marketing automation platform while adhering to marketing best practices
Continuously analyze operational process to find and implement new efficiencies
Provide day-to-day system maintenance and configuration of the MAP systems, as well as acting as the first line of defense for program/system support
Manage relationship with marketing automation vendors to understand application roadmap, planned enhancements and updates
Provide professional level technical and non-technical documentation and training to clients
Routinely audit user practices to ensure compliance
Continuously drive innovation for HHP
5+ years experience in marketing automation, CRM or similar software powering marketing programs
Bachelor’s degree or equivalent in Marketing, MIS or Business Administration
Proven experience interfacing with high-level marketing and sales executives
Good understanding of relational data structure and basic SQL knowledge preferred
Must have experience with Salesforce, and the ability to write content
Must have a good understanding of the web and web technology (HTML, basic CSS) and the ability and desire to grow your technical skillset
Previous experience in or working closely with Information Systems and Marketing Operations
Experience establishing and maintaining system documentation and training materials
Interpersonal skills: exceptional verbal/written communication, listening, coaching and presentation skills with attention to detail
Proven track record of obtaining results without direct report authority
Highly self-motivated contributor who works well as an individual and within a team environment
Excellent organizational skills; capacity to manage multiple priorities and tasks simultaneously, cross-functional teams and communicate with all levels of management
Work well in a fast-paced environment, often under tight deadlines
Strong business, marketing and information systems acumen
The candidate must possess expertise in both written and interpersonal communication and be at ease with public speaking, in relationship building, and in collaboration in a cross-functional team comprised of diverse personalities, skillsets, and levels of experience. Excellent organizational skills, focus, and attention to detail are a must, as is the ability to work in a fast-paced, dynamic and energetic environment.