Cause Areas


Mon Jun 04, 2018 - Fri Aug 24, 2018


2446 University Ave W, Suite 110St. Paul, MN 55114


Volunteer Description - Regional Quality Council Intern

Organization Summary: The Arc Minnesota is a non-profit, grassroots advocacy organization serving people with intellectual and developmental disabilities and their families. Intellectual and developmental disabilities include Down syndrome, autism, fetal alcohol spectrum disorder, cerebral palsy and related conditions. The Arc helps people address issues such as early intervention, education, transition to adulthood, employment, housing, health care, guardianship, transportation, supports available to families/caregivers and on policy issues at local, state and national levels.

Quality Council Summary: In July 2016, the Minnesota Department of Human Services (DHS), with advice from the State Quality Council, issues grants to form 3 regional quality councils. The 3 councils include the Metro Regional Quality Council (counties of Hennepin, Scott and Dakota), the Arrowhead Regional Quality Council (counties of St. Louis, Carlton, Lake and Cook) and the Region 10 Quality Council (counties of Olmsted, Wabasha and Houston).

Position Summary: Directly supporting The Arc’s Regional Quality Council Project Manager, this intern participates in the planning & implementation of activities positively impacting people with intellectual and developmental disabilities. Provides administrative, logistical, programmatic and/or evaluative support and is conducted in collaboration and under supervision of The Arc Regional Quality Council Project Manager. Specific duties include:


  • Act as a trained Quality Reviewer and perform 1-5 quality reviews a week
  • Properly document all reviews and complete follow-up process
  • Respond to daily operational needs of Regional Quality Council Project Manager and Regional Council members
  • Attend and support Regional Quality Council meetings once a month
  • Assist with setting up a quality monitoring system that includes person-center quality reviews to measure and report on services for people with disabilities within their region
  • Assist with analyzing information and coordinating a regional response to access barriers and service gaps
  • Assist with setting priorities to improve home-and-community based long-term services and supports for people with disabilities based on regional strengths and needs
  • Assist with reporting regional finding to the State Quality Council which will share the info with DHS and make recommendations for system improvements
  • Data entry and data management
  • A written recap of their experience and what they learned from their internship with Arc
  • Other duties as requested


  • Apply knowledge of services, policies and programs relevant to the field of social work and the disability community
  • Invited to training opportunities for personal and professional development
  • Will gain a better understanding of the issues facing the disability community and will learn advocacy methods
  • Attend to professional roles and boundaries
  • Demonstrate professional demeanor in behavior, appearance and communication to multiple audiences
  • Develop effective relationships with individuals with disabilities, their families, colleagues and supervisor
  • Demonstrates skill in effective use of resources and supports


  • Knowledge of services and supports for individuals with intellectual or developmental disabilities and their family
  • Strong interpersonal and problem solving skills necessary
  • Ability to successfully work both as a team member and independently
  • Multiple language capabilities preferred, but not required

Time Commitment: For the summer 2018 term. Must be available to intern 10-14 hours a week. Hours are Monday-Friday 8:30am - 5:00pm with occasional evenings and weekends. An exit interview will also be conducted to gauge intern experience and to make recommendations for improvement. Includes a $1000 stipend payable in August or the utilization of work study if eligible. Also includes mileage reimbursement.

Attention: Michelle Theisen

The Arc Minnesota | 2446 University Ave W, Suite 110 | St. Paul, MN 55114

Phone: (952) 920-0855 | Fax: (952) 920-1480

E-mail: michelletheisen@arcminnesota.org


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Requirements & Commitment


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