Volunteer Receptionist


Cause Areas


It's flexible! We'll work with your schedule.


3310 Shannon Park DrFredericksburg, VA 22408


Purpose: Provide a first impression of Rappahannock United Way as a warm, friendly, helpful and professional organization. Assist staff with administrative tasks as directed and answer customer and guest questions.

Principal Duties and Responsibilities:

  • 50% Answer all phone calls in a pleasant manner. Be as helpful as possible and refer all callers to the appropriate staff member through warm transfers.
  • 30% Greet all visitors and staff in a pleasant, respectful, and friendly manner.
  • 10% Telephone appropriate staff member to let them know when a visitor arrives.
  • 5% Assist the staff with administrative tasks as directed.
  • 5% Keep lobby neat and clean at all times

Qualification Requirements:

  • Able to answer phones in a professional manner
  • Ability to use Microsoft Office applications
  • Communication skills
  • Must have reliable transportation

Educational Prerequisites:

  • High School Student or above preferred.

Professional Expectations:

  • Professional attire
  • Friendly and professional demeanor
  • Maintain confidentiality of employee records and financial data
  • Maintain confidentiality of donor records
  • Complies fully with corporation’s Code of Ethics
  • Works as team member with staff and volunteers


  • Office Reception
  • Administrative Support
  • Customer Service

Good Match For

Teens People 55+

Requirements & Commitment

  • Orientation or Training
  • Part-time (8-16 hours/week)

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