Box Office Assistant

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PURPOSE OF JOB: Support day-of execution of concerts and other special events by assisting staff with box office functions.

KEY RESPONSIBILITIES AND DUTIES:
Duties Include:

• Greet guests as they arrive at the Box Office.
• Direct guests to the appropriate lines (purchase tickets, Will Call, garden entrance, etc.).
• Assist guests with Will Call requests by confirming the identity of the guest, locating his/her tickets, and securing a signature.
• Resolve Will Call issues with assistance of Box Office staff.
• Remind guests of items that are not permitted in the Event area.

Shift Information:

• Shifts are available during concerts (Saturdays/Sundays and select weeknights, May-September) and other special events as needed.
• During concerts, shifts last from 4:30 PM - 7:30 PM. Additional shifts are determined based on the event’s needs.
• Must be willing to assist Guest Services as needed.

Location:

• Indoors, onsite at Hudson Gardens (not within sight distance of the concert stage).

Attire:

• Black capris or pants and white shirt with sleeves.
• Water bottle.
• A name badge (provided).

QUALIFICATIONS:
General:

• Must be aged 18 or older.
• A friendly, welcoming demeanor.

Physical Requirements:

• Stand for the duration of the shift.
• Use fingers to finger, handle, or feel.
• Talk or hear.
• Lift up to 10 pounds.