Reports to: Volunteer Coordinator and/or Receptionist
Hours/Time Commitment: On-call shifts as needed anytime receptionist is out
The volunteer receptionist will assist in the operation of ForKids’ main office administration. Volunteers will serve as the face of ForKids by answering incoming calls, connecting callers with hotline or appropriate staff, accepting donations, and maintaining the cleanliness of ForKids’ reception area.
RESPONSIBILITIES
Answering and transferring incoming calls
Greeting incoming guests and clients
Monitoring front door traffic
Accepting in-kind donations (tangible items, not money)
Other duties associated with front desk reception as requested
Volunteer receptionist DOES NOT accept money/payments in any form, and DOES NOT open or deliver any mail
REQUIREMENTS
Must complete orientation and pass an online criminal background check through Verified Volunteers
Present a business casual appearance and a friendly demeanor
Consistent attendance and punctuality to scheduled volunteer shifts
Respect and maintain the boundaries and confidentiality requirements as instructed in orientation
Administrative experience desired, but not required
TRAINING & SUPERVISION
Attend volunteer orientation
On-site training and supervision conducted by either Receptionist, Volunteer Coordinator/Specialist, or experienced volunteer
BENEFITS
Work experience in professional office environment, with donors and homeless population
Knowledge that you are contributing to the improvement of our community
Meaningful connection with ForKids’ staff
Potential to earn Presidential Volunteer Service Awards (100+ hours of service)
Thank you for helping us to break the cycle of homelessness and poverty for
