The 2018 hurricane season has been extraordinarily active in parts of the U.S., with Hurricane Florence currently impacting millions in the Carolinas. As this natural disaster unfolds, the staff here at VolunteerMatch is doing its part to ensure that, if you are in an affected community, you are prepared and safe. And if you are looking to help with disaster relief efforts, you know about the most effective ways to contribute.
This is a Virtual Opportunity, with no fixed address.
* Welcome prospective volunteers and process new volunteer applications. * Monitor new applications submitted in Volunteer Connection, our online volunteer management system. * Call and email prospective volunteers to remind them to complete all application steps in the intake path. Ensure communication is maintained early and often with new applicants using the 3 contact standard for communication. * Track all communication with prospective volunteers in Volunteer Connection. * Provide technical assistance for Volunteer Connection to prospective volunteers.
* Broad understanding of the American Red Cross and its opportunities for volunteer service (training provided) * Enthusiastic about American Red Cross programs * Ability to work with computer database (training provided) * Detail-oriented * Comfortable making phone calls to volunteers * Previous experience with customer service is a plus