Welcome new volunteers into the Red Cross community as an Intake Volunteer!


Cause Areas

When

It's flexible! We'll work with your schedule.

Where

This is a Virtual Opportunity, with no fixed address.

About

* Welcome prospective volunteers and process new volunteer applications.
* Monitor new applications submitted in Volunteer Connection, our online volunteer management system.
* Call and email prospective volunteers to remind them to complete all application steps in the intake path. Ensure communication is maintained early and often with new applicants using the 3 contact standard for communication.
* Track all communication with prospective volunteers in Volunteer Connection.
* Provide technical assistance for Volunteer Connection to prospective volunteers.

Qualifications:

* Broad understanding of the American Red Cross and its opportunities for volunteer service (training provided) * Enthusiastic about American Red Cross programs
* Ability to work with computer database (training provided) * Detail-oriented
* Comfortable making phone calls to volunteers
* Previous experience with customer service is a plus

Skills

  • Basic Computer Skills
  • Database Administration
  • People Skills
  • Relationship Building
  • Verbal / Written Communication

Good Match For

People 55+

Requirements & Commitment

  • Orientation or Training
  • 8 hours per week
  • Orientation, Online training, Volunteer Connection Orientation

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