Web Content Producer

Save to Favorites

Organization

The Universal Benevolence Center (the UBC) is a not-for-profit organization that creates an environment in which Soldiers, veterans, women or girls at risk are empowered, productive, and contributes to building a better community.

For additional information on the UBC, please visit our website: www.UBCnow.org

Summary

Responsible for creating and updating HTML content for websites and Social media outlets, including news, entertainment, classifieds and employment sites. Job entails equally high degrees of creativity, design work, video production, technical skill and customer service. Maintains close communication with other internal stakeholders including sales teams and marketing directors.

Responsibilities

Ø Creates new content, or re-purposes existing content, for use on websites, using Flash, DHTML, JavaScript, Apache SSI, and JSP.

Ø Manages multiple priorities in a deadline-sensitive environment to ensure that all work is completed according to department standards.

Ø Assists in design, development and implementation of new systems (using HTML and text editors, as well as industry-standard image-editing software such as Adobe PhotoShop and Illustrator), including new ad products, content products and user functionality.

Ø Develops live page mockups for new sales efforts so that sales staff can visualize the effectiveness of campaigns.

Ø Develops rich media ad content, including out-of-banner advertising that is appealing and effective.

Ø Advises co-workers and supervisor on technical matters so that systems run effectively, and clients are satisfied.

Ø Posts visually appealing and grammatically correct content to highly visible websites timely and accurately to ensure high client satisfaction.

Ø Works with all levels of management so that communication upwards and down is effective, clear and concise.

Ø Provides excellent service to internal and external customers by courteously and effectively fulfilling requests, helping others, addressing concerns and solving problems in a timely, professional manner.

Ø Organizes workday effectively to maximize productivity by utilizing proper time management techniques to ensure a high level of responsiveness to stakeholder’s requests.

Ø Establishes and maintains effective communications and working relationships with internal personnel and outside contacts to ensure a productive and constructive work environment.

Ø Assists in the accomplishment of departmental and company objectives by performing other related duties as assigned.

Qualification

Ø 5+ years’ experience producing content for high-traffic websites.

Ø Scripting & other programming experience a plus.

Ø JSP experience a plus.

Ø Unix experience a plus.

Ø Customer Service experience a plus.

Ø Thorough knowledge of cross-browser, cross-platform DHTML, including: Transitional & HTML 4.0 compliant tags & attributes, CSS, JavaScript, and Apache SSI.

Ø Knowledge of web technologies and tools, including network-level technologies such as DNS, HTTP, SSL, server administration, network administration, and Perl scripting.

Ø Knowledge of Flash MX, Rich Media formats and concepts.

Ø Possess superior oral and written communication skills.

Ø Demonstrated ability to interact with customers with sensitivity, tact and sound judgment; coordinate various actions simultaneously, and to work independently, without close supervision.

Ø Maintain a high standard of professional behavior while working under deadline pressure and stressful situations.

Ø Demonstrated ability to read, write and speak clearly, effectively and concisely.

Education

Ø Bachelor’s degree preferred

Ø Relevant work experience may be substituted for academic training

Required Characteristics

Ø Honest and confidential

Ø Punctual and dependable

Ø Ability to follow instruction

Ø Must be a self-starter

Ø Ability to execute tasks to completion as directed without error

Ø Creative and able to articulate ideas to graphic conception

Ø Teachable and flexible attitude

Ø Excellent work ethic

Ø Mature, professional image in attitude, dress, and appearance

Ø Enjoys working alone and/or with a group

The culture fostered within the staff of the UBC organization is that of small family comradery. Each staff member has their own set of responsibilities but are expected to cross train in other areas whenever possible. Day to day tasks may become fluid based on the need of the office and incoming client requests.

Due to the nature of the social services industry and confidential nature of materials handled, the candidate must be willing to submit to a background check.