Submissions Supervisor


(44.04821,-123.11737)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

1675 W. 11th AvenueEugene, OR 97402

About

AGENCY DESCRIPTION:

A Family For Every Child is a nonprofit organization located in Eugene, Oregon. AFFEC’S mission is to find loving, permanent families for every waiting foster child.


JOB SUMMARY:

A Family For Every Child is looking for a volunteer/intern capable of overseeing the management and training of our Submissions Department, which consists of three teams/programs: Home Study submissions, Inquiries, and Child Listing.


RESPONSIBILITIES:

Under the supervision of the Program Manager, the volunteer/intern will:

  • Complete all trainings required for the team members and understand all aspects of the process.
  • Oversight of emails and correspondence to families, caseworkers, and adoption workers.
  • Understand how to respond in various situations with sensitivity and knowledge recognizing the goal of creating partnerships and offering excellent customer service.
  • Ability to review details with team as necessary, answer questions, and provide guidance on a daily basis.
  • Ability to evaluate results and problem solve efficiently.
  • Evaluate, test, and implement additional customization.
  • Develop and update ongoing process - edit and create training How To’s (i.e., Power Point, Manual, Webinar).

Skills

  • Child Welfare
  • Data Entry
  • Organization
  • Verbal / Written Communication
  • Microsoft Office Suite
  • Management

Good Match For

N/A

Requirements & Commitment

  • Must be at least 18
  • 6-9+ hours per week
  • 3-6 month commitment minimum

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