Client Services Intern
ORGANIZATION: ECDC African Community Center -DC
Please visit the new page to apply.
Job Summary: The Client Service Intern will assist Client Service Coordinator in all client service related activities, donation collection and organization, and maintenance of quality data of the services in Arlington.
Roles and Responsibilities
- Assist compiling and recording the intake forms
- Assist in maintaining data quality in both hard and soft copy
- Search for available services in Arlington and Alexandria for the service directory preparation project
- Help in the donation room: unpacking, ordering and organizing the donated items
- Assist in pulling the donations for arriving clients
- Assist with other related duties as assigned
Required Qualifications
- College degree or perusing an undergraduate degree in political science, international relations, social work, law/justice, human rights, or related field required
- Amharic language skills beneficial.
- Previous experience working in multicultural contexts is desirable
- An interest in international and refugee issue
- Ability to work independently as well as in a team
- Ability to work in fast-paced environment and process unexpected tasks and deadlines
- Ability to work under pressure
- Flexibility
- Creativity and initiative to follow through on projects
- Effective communication and writing skills
- Proficiency in one or more language other than English is preferable
- Having personal car or access to a car is highly desirable
Learning Outcomes:
- Exposure to basic non-profit operations and environment
- Knowledge of marginalized populations - challenges and opportunities
- Knowledge of Arlington refugee benefits systems
- Ability to navigate of social service systems
- Basic ability to keep case notes and maintain case files to State Department standards.
Time Requirements:
At least 2 full days a week
Applications are considered on a first come, first served rolling basis.
More opportunities with ECDC African Community Center -DC
2 ReviewsNo additional volunteer opportunities at this time.
About ECDC African Community Center -DC
Location:
901 S. Highland St., Arlington, VA 22204, US
Mission Statement
The African Community Center of the DC Metro (ACC-DC) is a branch office of The Ethiopian Community Development Council, Inc. (ECDC), one of ten Resettlement Agencies authorized by the Department of State to resettle refugees. ECDC’s mission is to resettle and assist refugees and immigrants in integrating successfully into their new communities in the U.S.. ACC-DC is responsible for directly helping refugees located in the DC metro area with offices in Arlington, VA and Silver Spring, MD. ACC-DC provides social, educational, and employment programs for newly resettled refugees while working with community partners to promote self-sufficiency and integration across the DC area.
Description
ACC-DC is non-profit organization that works toward the resettlement of refugees within the United States. We conduct case work, as well as educational and social outreach programs for newly arrived refugee families. These programs are aimed to help the families recover from past traumatic experiences, get adjusted to American life, and become economically self-sufficient contributing members of their new communities. The refugees we work with refugees come from all across the globe.
Some of the services that we provide refugee families include:
- Housing and rent for 3 months (families will hopefully be self-sufficient by this time)
- Basic home furnishings
- Enrollment in ESL classes
- Setting up medical and social security appointments
- School enrollment for the children
- Helping refugee families connect with their new communities on a social and logistical level
CAUSE AREAS
WHEN
WHERE
901 South Highland StreetArlington, VA 22204
DATE POSTED
March 7, 2018
SKILLS
- People Skills
- Case Work / Management
- Administrative Support
- Customer Service
- Community Outreach
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Orientation or Training
- Amharic speakers are highly encouraged to apply, but it is not a requirement