Special Events Customer Service Team Member
ORGANIZATION: JDRF-Juvenile Diabetes Research Foundation
Please visit the new page to apply.
Position Summary:
We are looking for a group of 10-15 volunteers to train as our specialized Customer Service Team for our signature fundraising events: Walk to Cure Diabetes (Walk), Revolution Ride to Defeat Diabetes (Ride), Promise Ball (Gala), and Chipping In for the Cure Golf Tournament (Golf). This team will be thoroughly trained for the roles of Pledge Team and Cash-Out Team, and will be the front line contact with event participants and guests while providing excellent customer service.
Reports To:
JDRF Victoria Chapter Manager, Fundraising and Development
Responsibilities:
- Process participant pledge forms at Walk and Ride
- Facilitate cash-out process at Gala
- Register golfers and facilitate cash-out process at Golf
- Provide excellent customer service to event participants and guests
- Complete associated paperwork with each role
- Enter data into our auction database system
Minimum Commitment:
Ability to commit to at least two (2) of the following events:
- Walk to Cure Diabetes: Sunday, June 10, 2018
- Victoria - City Centre Park in Langford
- Mid-Island - Rathtrevor Beach Provincial Park in Parksville
- Revolution Ride to Defeat Diabetes: various dates in April (TBA)
- Various Locations (TBA)
- Promise Ball: Saturday, October 13, 2018
- Fairmont Empress Hotel
- Chipping In for the Cure Golf Tournament: Friday, June 8, 2018
- Olympic View Golf Course
Accountability:
- You’re accountable to all JDRF staff and volunteers.
- You must maintain strict privacy and confidentiality of all personal information belonging to donors, volunteers, and staff that you encounter during your volunteer experience. All volunteers subject to signing a JDRF confidentiality agreement.
- Due to training investment, please make sure you are able to commit to at least two (2) of the above-mentioned events.
Qualifications:
- Excellent communication and organization skills
- Customer service experience
- Fluent in English
- Comfortable using computers
- Strong troubleshooting skills
Desired Candidate Traits:
- An interest in the not-for-profit sector
- Experience volunteering in other non-profit organizations’ office and/or events
- Administrative or office experience
Training Provided:
The exact date of mandatory training is to be determined.
Benefits:
- Gain professional work experience in a non-profit environment
- Put your skills to great use in meaningful projects
- Support a worthy cause, help find a cure for type 1 diabetes, and make a difference
Application Process:
If you’re interested in volunteering for this position, please submit your resume to Lisa Mitchell atlmitchell@jdrf.ca, by Sunday, April 1, 2018. Only qualified candidates will be contacted
More opportunities with JDRF-Juvenile Diabetes Research Foundation
No additional volunteer opportunities at this time.
About JDRF-Juvenile Diabetes Research Foundation
Location:
4180 Lougheed Hwy, Suite 502, Burnaby, British Columbia V5C 6A7, CA
Mission Statement
For over 40 years, JDRF has been a global leader in the search for an end to type 1 diabetes (T1D), through both research funding and advocacy. During that time, we have always talked about a cure as a singular destination: a return to normal physiology. But today, we realize that we are engaged in a process of curing T1D - that a cure is not just a destination but also a journey along a path. And we recognize that a part of our mission must be to help those living with T1D today to live healthier, easier, and safer lives until we arrive at the end of that path.
Description
JDRF is the leading global organization focused on type 1 diabetes (T1D) research. Driven by passionate, grassroots volunteers connected to children, adolescents, and adults with this disease, JDRF is the largest charitable supporter of T1D research. The goal of JDRF is to improve the lives of all people affected by T1D by accelerating progress on the most promising opportunities for curing, better treating, and preventing T1D.
CAUSE AREAS
WHEN
WHERE
PO Box 47063LangfordVictoria, BC V9B 5T2Canada
DATE POSTED
March 6, 2018
SKILLS
- Basic Computer Skills
- Executive Admin
- Marketing & Communications (Mar/Com)
- Customer Service
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Must be at least 18
- at least 2 of 4 Events