Bereavement Services Volunteer for Veterans at Charlie Norwood VA Medical Center

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1. Assignment Title

Bereavement Services Volunteer at the Charlie Norwood VA Medical Center

(*If you are interested in this position please send an email to VHAAUGVoluntaryService@va.gov )

2. Purpose of Assignment

To provide supportive services to help meet patient/family emotional needs in bereavement follow-up

3. Tasks

· Provide telephone contacts per VA policy

· Provide sympathy cards for families

· Attend Hospice Veteran’s Partnership meeting quarterly

· Provide service report of calls and mailings to Hospice/Palliative Care Coordinator

· Provide educational materials as needed

4. Time Commitment

4 hours per week

5. Requirements

· Pass a background check

· . Demonstrates experience in the areas of life-threatening and chronic illness, grief and loss.

· Skill in both oral and written communication

6. Training and Skill Development

· Initial and annual volunteer training.

· Assignment specific training

7. Supervision

Volunteer reports to: Linda Doyle, RN Hospice/Palliative Care Coordinator

Feedback: Annual written

8. Supporting policies

* VHA Handbook 1620.01

* Medical Center Policy MEMORANDUM NO. 119-14-01

10.Working Conditions

Where/what’s provided: 2B Hospice unit UP town VA

May work from home

11. Benefits

· Lunch provided for volunteers working a 4 or more hour shift.

· Structured recognition/awards program

· Annual Flu Shot at no cost

· Eligible to join credit union

· Make tax-free purchases in Canteen store