Cause Areas


It's flexible! We'll work with your schedule.


1132 Greenup St.Covington, KY 41011
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Mondays 12:30pm-4:30pm
Wednesdays 9:00am-4:30pm
Fridays 12:30pm-4:30pm

The receptionist is responsible for providing the first line of Welcome House screening by answering all incoming calls, directing inquiries, greeting and attending to walk-in clients and other guests. The receptionist assists other staff and volunteers in the front lobby and assists clients and all visitors in an effective, efficient manner. Also included are clerical administrative tasks. This position performs duties in accordance with Welcome House Core Values, including: Ethical, Collaborative, Client-Centered, Accountable, Professional, and Passionate.

This position is responsible for connecting clients with the appropriate staff person or resources, providing excellent customer service, and appropriately directing inquiries in a pleasant, friendly, and professional manner. Receptionist will process incoming and outgoing agency mail, maintain the reception and waiting area, and operate basic office technology including a computer, printer, and telephone.

Minimum High School diploma or equivalent
1-2 years' experience

Ability to problem solve and think critically
Ability to engage appropriately with clients and be an active listener
Demonstrate attention to detail skills
Ability to work with diverse populations
Ability to communicate verbally and in writing
Ability to manage conflict
Ability to work independently as well as part of a team
Ability to multitask
Proficient in Microsoft Office

Frequently required to sit at a desk/workstation for a long period of time
Ability to work at a computer terminal for extended periods of time
Digital dexterity and hand/eye coordination in operation of office equipment
Ability to speak to and hear employees/clients via phone or in person
Body motor skills sufficient to enable incumbent to move between 3 floors
Additional mental requirements: compare, decide, direct, problem solve, analyze, instruct, interpret
Minimum lifting up to and above 50 pounds


  • Office Reception
  • Basic Computer Skills
  • Social Work

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Mon 12:30-4:30, Wed. 9-4:30, Fri. 12:30-4:30

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