Volunteer Receptionist

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National Park Service - National Mall & Memorial Parks

  • 22 people are interested
National Park Service
National Park Service

Description of Receptionist duties:

The Receptionist works primarily at Survey Lodge on the Washington Monument grounds alongside park rangers. Incumbent is stationed at the front desk of Survey Lodge and will be responsible for answering phone calls; this includes providing information about the park as well as directions to callers. The Receptionist also takes messages and relays same to appropriate personnel. The incumbent is also responsible for keeping the front desk area neat and organized.

Receptionists will use common office and communication equipment (multi-line telephones, desk top computers, copiers, fax machines, two-way radios, etc.). Work is performed in an office that is closed to the public. Work is primarily sedentary and takes place in a low-traffic, well-lighted, and climate-controlled space.


The ideal candidate must have strong communication skills, and have proven organization and efficiency in their working style. Knowledge of the Washington Monument and facts about other park sites and the local area is essential.

Also required:

Must be 16 years of age or older (exceptions can be made for younger applicants)

Position commitment of at least 3 months and a minimum of eight hours a month

VIP shirt and cap (provided); business casual slacks or khaki shorts (summer)

Minimum requirement is one day biweekly (every other week) for at least one of the following time slots:

9:00am - 1:00pm

1:00pm - 5:00pm

Available dates and shifts to volunteer:

Monday - both shifts are available

Tuesday - both shifts are available

Wednesday - both shifts are available

Thursday - afternoon shift is available


Training for this position will be provided. In addition, guides, rangers, and supervisory personnel are always on hand and will be available for questions and assistance.

Right now, our need is only during the week from Monday thru Thursday. We have two shifts available, one in the morning (9am-1pm) and one in the afternoon (1-5pm). We only need one person per shift. So, just in case, have a second option.

Please let me know which if any of these dates and times work for you.

To give us a better understanding of your qualifications, please provide the following information.

1) Tell us about any experience you may have had that would pertain to the position being filled. An example would be working at a visitor center answering phone calls.

2) Let us know objectives, goals and reasons why you want to volunteer with us.

3) If you're still interested, please provide a phone number to best reach you to schedule an interview.

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We'll work with your schedule.


National Mall and Memorial ParksWashington Monument groundsWashington, DC 20024




  • Teens
  • People 55+


  • Background Check
  • Must be at least 15
  • Orientation or Training
  • 8 hours per month
  • schedule

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