Social Services Receptionist

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Position Summary: Provide clerical assistance to the Social Services division.

Essential Job Functions:  Schedule appointments for Social Service staff  Answer basic questions regarding Social Services, governmental programs, and resources  Make reminder phone calls  Other clerical duties as assigned  Consistent attendance at weekly four hours shift.  Accurately track hours in My Senior Center

Qualifications:  Confidence using a computer o Familiarly with Microsoft Word, Excel, and Outlook  Comfortable using a phone, copier, and fax machine  Exceptional interpersonal and customer service skills  Comfortable sitting and standing  Awareness of HIPPA rules  Signed confidentiality statement  Completed background check  Bicultural/ Bilingual preferred

Training:  Orientation with Volunteer and Program Coordinator  Receive Volunteer Handbook  Initial training with Social Services Manager  Shadow an existing volunteer  Ongoing meetings with Social Services Associates and Staff