Good Listeners Needed for Youth Hotline


(30.355886,-97.64938)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

Texas Department of Family and Protective ServicesRidgepoint DriveAustin, TX 78754

About

Volunteer Hotline Advocates at the Texas Youth & Runaway Hotline provide crisis intervention, advocacy, and information and referrals to at risk youth and concerned adults throughout Texas. We're a small hotline within the Texas Department of Family and Protective Services that has always depended on volunteers. Our confidential phone, chat and text hotline operates 24/7, and we need your help in order to respond to those that need our help.

Qualifications and Special Skills Needed: Applicants must possess the ability to relate to others in a warm, empathetic and non-judgemental manner; be willing to accept supervision, but also work independently; and have good verbal and written communications skills. Must feel comfortable providing services over the phone and via chat/text. Volunteers must be at least 18 years of age and pass a DFPS background check. Please ask if you have any questions about this.

Time Commitment: After training, volunteers are asked to volunteer a minimum of one 4-hour shift every other week, especially weekends, 8 hours a month, for at least a period of 6 months (though we hope you'll want to stay longer).

Skills

  • Basic Computer Skills
  • Crisis Intervention
  • Counseling / Mental Health
  • Crisis Counseling
  • Psychology
  • Youth Services

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • After training, 4 hours every other week
  • DFPS Background Check

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