Good Listeners Needed for Youth Hotline


Cause Areas


It's flexible! We'll work with your schedule.


Texas Department of Family and Protective ServicesRidgepoint DriveAustin, TX 78754


Volunteer Hotline Advocates at the Texas Youth & Runaway Hotline provide crisis intervention, advocacy, and information and referrals to at risk youth and concerned adults throughout Texas. We're a small hotline within the Texas Department of Family and Protective Services that has always depended on volunteers. Our confidential phone, chat and text hotline operates 24/7, and we need your help in order to respond to those that need our help.

Qualifications and Special Skills Needed: Applicants must possess the ability to relate to others in a warm, empathetic and non-judgemental manner; be willing to accept supervision, but also work independently; and have good verbal and written communications skills. Must feel comfortable providing services over the phone and via chat/text. Volunteers must be at least 18 years of age and pass a DFPS background check. Please ask if you have any questions about this.

Time Commitment: After training, volunteers are asked to volunteer a minimum of one 4-hour shift every other week, especially weekends, 8 hours a month, for at least a period of 6 months (though we hope you'll want to stay longer).


  • Basic Computer Skills
  • Crisis Intervention
  • Counseling / Mental Health
  • Crisis Counseling
  • Psychology
  • Youth Services

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • After training, 4 hours every other week
  • DFPS Background Check

Report this opportunity

Report this opportunity