The 2018 hurricane season has been extraordinarily active in parts of the U.S., with Hurricane Florence currently impacting millions in the Carolinas. As this natural disaster unfolds, the staff here at VolunteerMatch is doing its part to ensure that, if you are in an affected community, you are prepared and safe. And if you are looking to help with disaster relief efforts, you know about the most effective ways to contribute.
The Counseling & Intake Volunteer Leader is responsible for helping all efforts related to organizing and communicating with intake, pre-screen and counseling departments.
Duties and Responsibilities: - Manage counseling/intake waiting room by answering phone calls, greeting residents and potential residents, and assisting with efficient flow of intake clients between buildings - Complete projects for counselors and intern counselors, as needed - Give orientations to potential residents of what to expect while waiting, on wait list, and answer general questions about UpLift U Program and life at Metropolitan Ministries - Walk potential UpLift U residents between pre-screen within Outreach and Intake at Miracle Place and back, as needed to assist with resident intake assessment completion - Ensure counselors know resident appointments, in waiting area - Available anytime Mondy-Friday between the hours of 1:00pm-5:00pm - Review checklist of all documentation requirements, so as to be prepared to share all necessary documents
Experience: - High School Diploma - Customer Service experience - Communicate effectively in English - Microsoft Office Suite proficient - Dependable