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2 people are interested
Volunteer Leader - Outreach Intake (Bilingual)
ORGANIZATION: Metropolitan Ministries
Please visit the new page to apply.
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2 people are interested
The Leader will support direct client services provided by the Intake Counselor team by working with staff, interns and volunteers to ensure clients are served in a courteous and timely manner.
Duties and Responsibilities:
- Manage Intake Counselors waiting area by answering phone calls, greeting clients and potential residents
- Screen potential community clients over the phone and in-person for eligibility of housing assistance
- Notify community clients via telephone of upcoming appointments with the Housing Specialist
- Ensure Counselors know client appointments in the waiting area
- Complete projects for counselors and intern counselors as needed
- Review checklist of all documentation requirements, so as to be prepared to share all necessary documents
Experience:
- High School Diploma
- Experience in Customer Service or with homeless families, preferred
- Communicate effectively in English and Spanish
- Microsoft Office Suite proficient
- Dependable
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About Metropolitan Ministries
Location:
120 E Ross Ave, Tampa, FL 33602, US
Mission Statement
To care for the homeless and those at risk of becoming homeless in our community through services that alleviate suffering, promote dignity, and instill self-sufficiency...as an expression of the ongoing ministry of Jesus Christ.
Description
For over 40 years, Metropolitan Ministries has served poor and homeless men, women, and children in the Tampa Bay region. The Ministries has gone from a single room food pantry, to one of America's most effective and innovative caregivers. Serving 100-150 families daily through Outreach and Prevention Services, the Ministries remains committed to breaking the cycle of poverty...today, tomorrow and always. The facilities include Uplift U residential housing, a residence day care, an elementary school, adult training opportunities, a full-service kitchen that prepares 2,200 meals per day 7 days a week, and a thrift store to provide clothing for those in need and to the general public. Metropolitan Ministries also manages Compassion + Action, a collaborative that mobilizes partnerships across four counties to meet the growing need in local neighborhoods and transform the lives of families in crisis.
CAUSE AREAS
WHEN
WHERE
120 E Ross AveTampa, FL 33602
DATE POSTED
January 7, 2019
SKILLS
- People Skills
- Bilingual
- Verbal / Written Communication
- Microsoft Office Suite
- Administrative Support
- Customer Service
GOOD FOR
N/A
REQUIREMENTS
- Background Check
- Orientation or Training
- 3 hours per week