Director of Programs

Save to Favorites

Reporting to the Executive Director (ED), the Director of Programs will be responsible for the operational success of the UBC ensuring seamless team management and development, program delivery, and quality control and evaluation. In this newly established role, the Director of Programs will manage a growing staff. The Director of Programs will be a key external face of the UBC in the community.

• Cultivate existing relationships with vendors with the goal of ensuring sufficient space and resources, and access to services
• Develop and implement strategies that will maximize the synergies among program areas
• Develop and implement a system to evaluate the skill, experience, and professional development needs of all staff
• Implement a professional development program to address employee experience and skill gaps
• Work with staff to develop objective performance measurements across all sites, to ensure consistent, high-quality evaluation and goal setting for all employees
• Instill a sense of accountability among team members by modeling tight oversight of individual and organization performance standards
• Recruit, hire, and oversee training and orientation of all staff members
• Using the existing balanced score card and program dashboard; establish consistent, objective program performance standards of accountability

Qualifications

• At least 10 years of experience with three of those in a team management role
• Demonstrated success developing and evaluating program models, and selecting and successfully operationalizing innovative programs
• Proficient in using technology as a management reporting tool and experience working with information technology staff to develop and implement program evaluation systems
• Strong project management skills managing complex, multifaceted projects resulting in measurable successes and program growth
• Experience having worked with a high-performance, collaborative, constructive peer group
• Strength in hiring, recruiting, managing, developing, coaching, and retaining individuals and teams, empowering them to elevate their levels of responsibility, span-of-control and performance
• Deep understanding of human resources, employee performance improvement plans, and corrective action policies
• Demonstrated results in managing through complex systems and proven experience negotiating win-win agreements
• Excellent verbal and written communication skills with exceptional attention to details
• Personal qualities of integrity, credibility, and a commitment to and passion for the UBC's mission