Director of Strategy and Research

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The Director of Strategy and Research is responsible for developing and executing the overall organization strategy, identifying and executing programs that are aligned with the overall organization strategy, and enabling growth and continued enhancements. This position will report directly to the Executive Director.

• Assess and refine the organization’s existing strategy, helping the UBC to achieve its mission and deliver on its strategic objectives; recommend programmatic and operational improvements, where appropriate
• Develop and manage the design, implementation and oversight of the UBC’s research and evaluation processes
• Steward and cultivate high-level relationships with consultants and advisors; serve as the primary liaison to outside evaluation partners
• Partner with the UBC senior management to determine which program areas warrant outside evaluation and what can be accomplished through internal data collection
• Partner with the development and programs departments as part of a broad knowledge management strategy to refine service delivery and outcomes
• Cultivate and maintain a library of all relevant program measurement data that is up-to-date and easily accessed by the entire UBC organization
• Help to design transparent, standardized and easily accessible systems for capturing, integrating and distributing measurement data across the organization
• Partner with the brand and communications team to ensure that accurate and compelling data is integrated into marketing collateral and key communications messages
• Serve as a key resource and strategic thought partner to senior managers throughout the organization
• Manage a variety of high-impact special projects for the Executive Director, conducting relevant research and analysis on an as-needed basis

• A minimum of 6 -8 years of experience developing and executing data and information driven strategies and projects
• Experience leading cross-departmental projects composed of a high-performing team with diverse skill sets
• Disciplined, structured and data driven approach to decision making and problem solving with a sharp focus on metrics, outcomes and results
• Deep creativity and an ability to use data to uncover potential opportunities for growth and innovation across all departments
• Strong computer skills, especially Excel and database management systems
• Exceptional interpersonal skills; ability to collaborate and effectively interact with external evaluators and to build partnerships around common interests and goals
• Deep entrepreneurialism and flexibility, with an ability to maneuver effectively in the face of uncertainty and transition
• Demonstrated ability to work independently in a fast-paced environment, lead projects, meet multiple concurrent deadlines, organize time and priorities, and work well as a member of a team
• An exceptionally high level of integrity, trust, accountability and superior judgment
• Mature, professional demeanor and a commitment to continued professional growth
• Demonstrated experience with knowledge management and content management practices
• Experience within or advising a foundation, public advocacy organization, high-impact non-profit, research firm or strategy consulting firm strongly preferred
• Commitment to the mission of empowering veterans to continue serving
• Close experience with veterans is a plus