Disaster Action Team (DAT) Duty Officer

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American Red Cross - Minnesota Region

  • Location: This is a virtual position
  • Purpose: Disaster Action Team (DAT) Duty Officers provide off-site support (virtually) to Disaster Action Team members during local responses with the goal of mobilizing a team of volunteers to respond within 2 hours. This is an excellent opportunity for individuals seeking to support the mission of the Red Cross by playing a key role in response and client service delivery!
  • Responsibilities:
    • Commit to availability during on-call shifts
    • Verify fire incidents with local fire departments
    • Use DCSOps tool to dispatch Responders to local incidents
    • Serve as off-site point of contact for DAT Responders and Trainees throughout the response, and ensure fiscal tools are loaded.
    • Inform Duty Officer of complex or large disasters and mobilize support as needed
    • Inform Disaster Public Affairs Responders of incident responses
    • Represent the American Red Cross by operating within established procedures and guidelines and ensure their observance by team members during responses
    • Act in ways consistent with the American Red Cross Mission and Fundamental Principles
    • Clearly, appropriately, and professionally communicate with DAT members, paid and volunteer staff, and community partners
    • Complete all necessary training courses (see Training Section below) within first year of service
    • Regularly attend DAT Dispatch meetings/conference calls
  • Qualifications:
    • Reliable access to Internet during on-call hours
    • Reliable access to telephone during on-call hours
    • Familiarity with policies, regulations, and procedures for local disaster response and services
    • Team leadership and organizational skills
    • Strong written and verbal communication skills
    • Demonstrated initiative and ability to make decisions within established guidelines
    • Ability to effectively communicate and delegate tasks in stressful situations
  • Training:
    • Disaster Services: An Overview (1 hr online)
    • Disaster Action Team Orientation (3 in person)
    • Direct Client Assistance Fundamentals (30 min online)
    • Dispatch Workshop (3 hr in-person)
    • Handling a Crisis Call (1 hr online)
    • DCSOps Training Videos

To Apply for this position please go to: https://www.redcross.org/local/minnesota/volunteer.html.

If you have questions, please contact Volunteer Services at MNRecruit@redcross.org or call 612-391-1923.

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We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


  • Disaster Response
  • Organization
  • Verbal / Written Communication
  • Customer Service
  • People Skills
  • Problem Solving


  • People 55+


  • Background Check
  • Must be at least 18

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