Disaster Action Team (DAT) Duty Officer
American Red Cross - Minnesota Region
- Location: This is a virtual position
- Purpose: Disaster Action Team (DAT) Duty Officers provide off-site support (virtually) to Disaster Action Team members during local responses with the goal of mobilizing a team of volunteers to respond within 2 hours. This is an excellent opportunity for individuals seeking to support the mission of the Red Cross by playing a key role in response and client service delivery!
- Responsibilities:
- Commit to availability during on-call shifts
- Verify fire incidents with local fire departments
- Use DCSOps tool to dispatch Responders to local incidents
- Serve as off-site point of contact for DAT Responders and Trainees throughout the response, and ensure fiscal tools are loaded.
- Inform Duty Officer of complex or large disasters and mobilize support as needed
- Inform Disaster Public Affairs Responders of incident responses
- Represent the American Red Cross by operating within established procedures and guidelines and ensure their observance by team members during responses
- Act in ways consistent with the American Red Cross Mission and Fundamental Principles
- Clearly, appropriately, and professionally communicate with DAT members, paid and volunteer staff, and community partners
- Complete all necessary training courses (see Training Section below) within first year of service
- Regularly attend DAT Dispatch meetings/conference calls
- Qualifications:
- Reliable access to Internet during on-call hours
- Reliable access to telephone during on-call hours
- Familiarity with policies, regulations, and procedures for local disaster response and services
- Team leadership and organizational skills
- Strong written and verbal communication skills
- Demonstrated initiative and ability to make decisions within established guidelines
- Ability to effectively communicate and delegate tasks in stressful situations
- Training:
- Disaster Services: An Overview (1 hr online)
- Disaster Action Team Orientation (3 in person)
- Direct Client Assistance Fundamentals (30 min online)
- Dispatch Workshop (3 hr in-person)
- Handling a Crisis Call (1 hr online)
- DCSOps Training Videos
To Apply for this position please go to: https://www.redcross.org/local/minnesota/volunteer.html.
If you have questions, please contact Volunteer Services at MNRecruit@redcross.org or call 612-391-1923.