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See below to access our COVID-19 Resource Hub, and to explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Disaster Action Team (DAT) Duty Officer

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American Red Cross - Minnesota Region


  • Location: This is a virtual position
  • Purpose: Disaster Action Team (DAT) Duty Officers provide off-site support (virtually) to Disaster Action Team members during local responses with the goal of mobilizing a team of volunteers to respond within 2 hours. This is an excellent opportunity for individuals seeking to support the mission of the Red Cross by playing a key role in response and client service delivery!
  • Responsibilities:
    • Commit to availability during on-call shifts
    • Verify fire incidents with local fire departments
    • Use internal Red Cross online tools to dispatch Responders to local incidents
    • Serve as off-site point of contact support for Red Cross Responders on scene
    • Represent the American Red Cross by operating within established procedures and guidelines and ensure their observance by team members during responses
    • Act in ways consistent with the American Red Cross Mission and Fundamental Principles
    • Clearly, appropriately, and professionally communicate with DAT Responders, paid and volunteer staff, and community partners
    • Complete all necessary training courses (see Training Section below) within first year of service
    • Regularly attend DAT Duty Officer meetings/conference calls
  • Qualifications:
    • Reliable access to Internet during on-call hours
    • Reliable access to telephone during on-call hours
    • Familiarity with policies, regulations, and procedures for local disaster response and services
    • Team leadership and organizational skills
    • Strong written and verbal communication skills
    • Demonstrated initiative and ability to make decisions within established guidelines
    • Ability to effectively communicate and delegate tasks in stressful situations
  • Training:
    • Disaster Services: An Overview (1 hr online)
    • Disaster Action Team Orientation (3 in person)
    • Direct Client Assistance Fundamentals (30 min online)
    • Dispatch Workshop (3 hr in-person)
    • Handling a Crisis Call (1 hr online)
    • RC Care Training Videos

To Apply for this position please go to: https://www.redcross.org/local/minnesota/volunteer.html.

If you have questions, please contact Volunteer Services at MNDAKVolunteer@redcross.org or call 612-871-7676.

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About American Red Cross - Minnesota Region


1201 West River Parkway, Minneapolis, MN 55454, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether it's providing care and comfort to one displaced family, thousands of disaster victims, an ill or injured service member or veteran, or support to a military family, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Disaster Relief
Emergency & Safety


We'll work with your schedule.


This is a Virtual Opportunity, with no fixed address.


  • Disaster Response
  • Organization
  • Verbal / Written Communication
  • Customer Service
  • People Skills
  • Problem Solving


  • People 55+


  • Background Check
  • Must be at least 18
  • On-Call Shifts

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