Human Services & Social Work Internship

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Key Responsibilities

• Screen calls to the hotline to determine the need of the caller and then make appropriate referrals.
• Research and update resources, for example, compile a list of agencies that would donate school supplies.
• Attend weekly team meetings, becoming a contributing member of Housing and Family Services (HFS) team involved in making decisions that impact homeless people.
• Assist case managers with client's day to day needs, which may include accompanying case managers to home visits.
• Participate in training's and tours of agencies as they are offered, for example training on domestic violence, co-occurring disorders such as mental illness and substance abuse and/or visiting other shelters and programs.
• Perform carious office duties and attend to donations.

• Attend trainings such as Volunteer Orientation, Domestic Violence Symposium and Homelessness 101.
• Human Services/Social Work interns will have additional training from staff.

• Completion of volunteer orientation and approved background check.
• Commitment to the mission, values, and philosophy of Family Tree.
• Able to work in chaotic environment -patience is a must.
• Willingness to learn and desire to assist people who are in a crisis is essential.