INTERNSHIP SUMMARY:

Put your energy and passion to use and become part of a local non-profit organization!

KidsPoint Child Care programs (managed by Waypoint) serve over 500 children daily through two Learning Center & Preschools, eleven before/after school sites, and multiple Summer Day Camps. Providing a warm, welcoming environment to children ages 6 weeks through 12 years-old, KidsPoint instills a love of learning through exploration-driven skill development.

Under the direction of the Family Support Specialist, the Family Support Intern is responsible for assisting the Child Care team with various tasks, with a particular focus on families receiving financial assistance who work with the Family Support Specialist.

TIME COMMITMENT:

Part-time with flexible hours between 8:00 a.m. to 5:00 p.m. Semester commitments are preferred, but can be adjusted to fit your schedule.

PRINICIPAL DUTIES AND RESPONSIBILITIES:

• Administrative
  • Filing and data entry
  • Processing of assistance renewals
  • Research available community resources for clients
• Direct client support
  • Shadow/facilitate home visits
  • Provide timely follow-up calls/reminders for clients as necessary
• Customer Satisfaction
  • Help with analysis of parent satisfaction survey and other data collection
  • Support in development of new ways to train staff and increase parent satisfaction
• Classroom Support
  • Assist in classrooms when additional help is needed
  • Observe activities in various classrooms

REQUIRED SKILLS:

• Excellent communication
• Innovation and creativity
• Ability to work independently while managing multiple tasks
• Proficiency with Microsoft Office tools, Excel in particular
• Experience with children and administration work is preferred, but not required

WHAT YOU WILL GAIN:

• Direct experience working with children and families utilizing child care programs
• Knowledge of both nonprofit and business best practices

Contact Brittany Appleton, Event & Volunteer Manager at 319.731.6118 or bappleton@waypointservices.org with additional questions.