Operations Lead (*Current Students Only*)

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POSITION:Operations Lead

Works with Globe Talk core team members and student leaders; is responsible for the management of current chapters and ensures the exchange is initiated adequately; directs outreach to other potential Chapter-holding schools.

(Time Commitment: 7-8 hours/week) ⇒ Breakdown

1-1.5 hours: Core Team Meeting + Working Session

5 hours: Operations Co-Director responsibilities

1-1.5 hours: Alternative Team Meeting responsibilities*

*provides an opportunity to strengthen alternative business-oriented skill sets on projects with other core team members not directly related to day-to-day responsibilities (ex: developing portal content, performing a client needs assessment)

• Works with chapter SLs to initiate chapters; guides student leaders before and during exchange; point of contact on core team with chapters.
• Works together with Quality Assurance Director to:
1. Collect feedback from chapter student leaders and participants to measure their satisfaction and the impact the exchange has had on them.
2. Ensure smooth implementation of measurement/feedback tools within or outside of program module curricula
• Focuses on program improvement and development:
1. Creates program module samples.
2. Tests activities and based on certain parameters (such as feasibility, time-consumption, personal satisfaction) and decides which ones should be modified or replaced
3. Has the opportunity to shape and develop service learning module which will be implemented in 2019)
• Develops an outreach strategy to increase our current chapter network
1. Ensures team members reach out to their personal contacts
2. Contacts schools himself/herself

The role can be shaped to include the following responsibilities based on time, need and interest:

• Provide recommendations on strategic organizational vision and direction
• Long-term networking and pitching to potential donors
• Shaping marketing material and campaigns associated with key metrics

Highlighted Impact & Skills Gained:

1. Provide students around the world with a unique opportunity to interact with and get to know another culture by means of participating in an exciting and enjoyable pen pal exchange
2. Has the opportunity to work on a team to create a new program module that will enable students to discover the impact service learning can have on their peers from around the world
3. Widens the range of countries that benefit from a Globe Talk chapter experience
4. Enables students to build their leadership and teamwork skills by providing them with the necessary tools and by having them establish international cooperations between schools