Winter/Spring CONTACT Helpline Volunteer Training


Cause Areas


Mon Mar 19, 2018 - Sat Apr 28, 2018


900 S. Arlington Ave.Harrisburg, PA 17109


CONTACT Helpline has provided 24-hour listening, information, and referral services to Cumberland, Dauphin, and Perry Counties since 1970. Our telephone volunteers respond to a wide range of needs: family problems, substance abuse, mental health issues, housing, emergency services, health problems and more. No matter what, CONTACT is there to help.

You can make a difference, one call at a time, by becoming a CONTACT volunteer. The training program is designed to help you learn the art of "active listening" and includes topics such as drug and alcohol issues, crisis intervention, community resources, problem solving and mental health issues. Our winter training class begins March 19th. Training includes 35 hours of classroom training (evenings and weekends over a 6 week period) followed by 20 hours of apprenticeship training. Our extensive training is an excellent continued learning opportunity for anyone interested in strengthening their interpersonal communication skills.


  • Data Entry
  • Organization
  • People Skills
  • Problem Solving
  • Verbal / Written Communication
  • Multi-Tasking

Good Match For

Teens People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 12 hours a month are recommended but not required
  • Reliable transportation

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