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6 people are interested
Winter/Spring CONTACT Helpline Volunteer Training
ORGANIZATION: CONTACT Helpline
Please visit the new page to apply.
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6 people are interested
CONTACT Helpline has provided 24-hour listening, information, and referral services to Cumberland, Dauphin, and Perry Counties since 1970. Our telephone volunteers respond to a wide range of needs: family problems, substance abuse, mental health issues, housing, emergency services, health problems and more. No matter what, CONTACT is there to help.
You can make a difference, one call at a time, by becoming a CONTACT volunteer. The training program is designed to help you learn the art of "active listening" and includes topics such as drug and alcohol issues, crisis intervention, community resources, problem solving and mental health issues. Our winter training class begins March 19th. Training includes 35 hours of classroom training (evenings and weekends over a 6 week period) followed by 20 hours of apprenticeship training. Our extensive training is an excellent continued learning opportunity for anyone interested in strengthening their interpersonal communication skills.
More opportunities with CONTACT Helpline
No additional volunteer opportunities at this time.
About CONTACT Helpline
Location:
P.O. Box 90035, Harrisburg, PA 17109, US
Mission Statement
CONTACT Helpline’s mission is "Compassionate listening and vital resource referrals, 24/7", and its vision is to build a better community one connection at a time.
Description
Every day Resource Navigators and Helpline Specialists assist Central Pennsylvania (including Dauphin and Cumberland Counties) residents who call our Emotional Listening and Support and PA 211 lines to find resources for housing, shelter, food, utilities, physical and mental health concerns and so many more. Working across multiple systems, Helpline Specialists and Resource Navigators connect callers to resources to meet their basic needs.
Individuals reach out to the emotional listening and support line for varied reasons including sadness, anger, loneliness, grief, fear, substance use/abuse, mental health issues, marital/partner relationship, anxiety, stress, or to celebrate an achievement or milestone. Limited access to mental health treatment caused by scarcity of mental health resources, financial hardships, and social stigma associated with mental illness often prevents folks from seeking and obtaining adequate mental health treatment. Left without intervention, mental health issues escalate. According to NAMI (2020), 1 in 8 visits to U.S. emergency rooms are related to mental health and substance use disorder.
CONTACT Helpline supports any individual who needs help. Services are available to all regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity, or physical abilities.
CAUSE AREAS
WHEN
WHERE
900 S. Arlington Ave.Harrisburg, PA 17109
DATE POSTED
January 22, 2018
SKILLS
- Data Entry
- Organization
- People Skills
- Problem Solving
- Verbal / Written Communication
- Multi-Tasking
GOOD FOR
- Teens
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- 12 hours a month are recommended but not required
- Reliable transportation