Volunteer Resource and Support Specialists are trained to staff San Luis Obispo County’s only 24-hour mental health support, information, crisis and suicide prevention line. They make a difference in the lives of youth, seniors, and families by helping them locate resources and support services. Volunteers learn the skills required to appropriately assist and refer callers to community agencies and aid in defusing crisis situations.
Upon completion of a series of 8 training classes and additional mentoring, phone line volunteers are expected to make a minimum commitment of 16 hours per month for one year or 32 hours per month for six months. Volunteers answer phone calls on scheduled shifts. They commit to attending continuing education and skills training, once per quarter, at in-service meetings.
SLO Hotline volunteers gain valuable listening, communication, and assessment skills. They also provide an incredibly valuable service to the San Luis Obispo County community.
Bilingual applicants are encouraged to participate, as we are committed to serving our bilingual communities.
- Child Welfare
- Elder care
- Crisis Intervention
- Verbal / Written Communication
- Youth Services
- Family Therapy
Good Match For
Requirements & Commitment
- Background Check
- Must be at least 18
- Orientation or Training
- 16 hours/month for 1 year
- The ability to handle high stress situations, data entry, Spanish bilingual a plus