Office Administrative Volunteers

Save to Favorites

Office Administrative Volunteers

Together we create life-changing wishes for children with critical illnesses.

Office volunteers are a part of the team - we transform lives, one wish at a time. In brief, this "Director of First Impressions" role will represent the Make-A-Wish brand as the first point of contact for the chapter as well as assist chapter staff and Board of Directors with miscellaneous administrative tasks including, but not limited to phone calls, filing, mailings, organizational projects, etc. as well as a few moments of down time. This position helps to build capacity and efficiency in the chapter to better serve our wish families, volunteers, donors, and other partners. Together, advancing our mission in North Dakota.

Location:

Make-A-Wish North Dakota Office located in Fargo, ND at 4143 26 th Ave. S, Suite 104.

Volunteer Commitment:

• Office volunteers are asked to consistently commit to working at least two, 2-4 hour shifts during normal business hours 8:00-12:30 pm, Monday-Friday. Days and hours are flexible.
• Offsite work and/or evening hours may be permitted depending on the project.
• Conform to a business casual dress code.
• Complete official Make-A-Wish Orientation and on-boarding.
• Attend continuing education courses, as offered by Make-A-Wish chapter staff.
• Provide and receive ongoing performance evaluation feedback from chapter staff.

Essential Duties and Responsibilities may include the following:

• Create a caring and welcoming environment of support for best-in-class stakeholder experiences.
• As often the first point of contact for the Make-A-Wish North Dakota office, greet guests in a professional and welcoming manner, directing them to appropriate team members or locations.
• Kindly respond to general inquires of the chapter via phone and e-mail, direct any calls or inquiries to the most appropriate team member.
• Conduct research as requested and assemble results into an easily readable format.
• Open and distribute mail alongside the Volunteer and Development Coordinator, help prepare mailings.
• Assist with preparations for upcoming events.
• Other duties may be assigned as deemed appropriate.

Desired Qualifications:

• Mission-focused with a passion to make a difference.
• Ability to maintain confidentiality.
• Team player who is positive, friendly, proactive and supportive.
• Sincere commitment to work collaboratively and excellent people skills with the ability to build relationships with diverse constituent groups, including staff, board members, volunteers, donors, wish children and their families, vendors and other supporters.
• Strong verbal and written communication skills.
• Proficient in Microsoft programs, such as Word and Excel.
• Familiarity with database systems, including Raiser’s Edge and Salesforce.
• Daytime availability with the ability to commute to chapter office.
• Highly organized and detail-oriented.

For immediate consideration, please contact Sutton Lauinger at slauinger@northdakota.wish.org or (701-280-9474).