Under general supervision answers incoming calls for service related to animals and routes them to appropriate field personnel. Performs clerical duties associated with animal adoptions, reclamations, quarantine, and licensing requiring a sound knowledge of organizational and/or departmental procedures related to the work performed.
- Ability to answer multi-line emergency and non-emergency incoming calls from citizens or agencies as well as obtain vital information from citizens during emergency priority calls.
- Ability to quickly and accurately enter data into computer system to retrieve data on previous enforcements, animal owner identification and property owner identification.
- Ability to file documents; ability to write and type clear and concise letters, emails and memorandums; including but not limited to: preparing thank you notes, providing notice of violations and licensing renewals.
Skill in thinking clearly and acting effectively in emergency and non-emergency situations.
Skill in making decisions with accuracy and astuteness.
Skill in obtaining detailed information through oral communication.
Skill in communicating clearly with an understandable voice- orally.
Skill in communicating with other city employees and the public through oral and written communication skills.
Skills in the use of Microsoft Word, Excel.
- Data Entry
- Office Reception
- Basic Computer Skills
- Animal Care / Handling
- Administrative Support
- Customer Service
Good Match For
Requirements & Commitment
- Background Check
- Must be at least 18
- Orientation or Training
- bewteen 2 and 4 hours per week