Volunteer Program Assistant


Cause Areas


It's flexible! We'll work with your schedule.


Literacy DuPage24W500 Maple Ave.STE 217Naperville, IL 60540
As with most tutor-learner duos at Literacy DuPage, Karen and Christian started with the basics – reading, writing and speaking the English language. However, shortly after they became a team, the scope of their work expanded to include the cultural aspects of literacy that make the difference between merely surviving and thriving in the U.S. Christian moved to the U.S. with her husband in 2005 knowing virtually no English. She worked at fast-food restaurants before starting her family. By the time Christian’s son and daughter were in school, it became increasingly apparent that she needed to communicate with her children’s teachers, doctors and other professionals. Since they have started working together, Christian has advanced to the point where she understands about 90 percent of what is said to her. She can easily converse with doctors, teachers and other English speakers. This last year has been filled with accomplishments for Christian. She passed her driver’s license exam and then started looking for work. “I have a new part-time job,” Christian related. “My interview was in English, and my boss understood everything I said.” There’s no question that Christian is thriving. She’s confident talking with doctors and teachers and even watching movies in English.


Volunteer Program Assistant - Office/Clerical

Founded in 1972, Literacy DuPage is a community-based nonprofit whose mission is to provide accessible and customized English language tutoring to help adults achieve independence.

We are supported through generous grants from the Illinois Secretary of State, DuPage County, DuPage Community Foundation, Ron McDaniel Foundation, and other generous foundations, individuals and businesses.

We recruit and train volunteers to tutor adult learners at mutually convenient times and locations throughout DuPage County. Last year 400 volunteers gave over 20,000 hours of their time to serve 500 adult learners.


The Program Assistant Volunteer is a part-time volunteer position and will assist the Program Assistant and Program Director in day-to-day operations. Specifically helping with materials that are required for new tutor training.

Key Responsibilities

  • Print and cut in-take cards, post cards and other materials for learner and tutor outreach
  • Print and assemble materials for tutor registration, orientations and trainings
  • Manage tutor materials used for trainings by making sure materials are readily available and alert Program Assist when new materials need to be ordered.
  • General administrative tasks including, filing, making copies and double checking paperwork.

Essential Skills

  • Strong organizational skills and knowledge of Microsoft Word

The Program Assistant Volunteer position is approximately 4-10 hours per week and reports directly to the Program Assistant. DuPage County resident preferred. Interested and qualified candidates should email Jeanine Follert-Lavoie at jflavoie@literacydupage.org.


  • Data Entry
  • Basic Computer Skills
  • Adult Education
  • English as a Secondary Language (ESL)
  • Microsoft Office Suite
  • Administrative Support

Good Match For


Requirements & Commitment

  • Background Check
  • Must be at least 18

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