Live Chat Operator Team Lead, unpaid/virtual
ORGANIZATION: Miscarriage Matters, Inc.
Please visit the new page to apply.
Position Title: Live Chat Operator Team Lead
Reports to: Live Chat Director
Type of position: Volunteer, unpaid
Roles and Responsibilities:
- Train volunteers
- Assist LCO Director as needed with LCO duties
- Add new team members to LCO team chat on FB
- Connect with grieving parents online through our website
- Offer support and encouragement, while encouraging them to look into the many services offered by Miscarriage Matters, Inc.
- Must be available on your mobile device or PC should someone need to connect
- Connection is made through text/typing messages - you wont physically talk with anyone.
- Must be knowledgeable in all Miscarriage Matters programs and website
- Must be able to log into chat at least 15-20 hours per week
- Keep track of volunteer hours and input into timesheet via google drive
- Must attend monthly team meetings
- Must be a team player
- Must be a self starter
- Must have a Facebook account
- Other duties may be assigned
Pick your own schedule - Live chat hours are:
M-F10am-7pm EST
S-Su12pm-5pm EST
Qualifications and Education Requirements:
- High School diploma or GED
- Must have experienced a pregnancy loss
Preferred Skills:
- Compassionate/caring
More opportunities with Miscarriage Matters, Inc.
12 ReviewsNo additional volunteer opportunities at this time.
About Miscarriage Matters, Inc.
Location:
420 Spotsylvania Mall Drive, #41242, Fredericksburg, VA 22407, US
Mission Statement
Our Mission: Miscarriage Matters, Inc. is a 501(c)3 public charity offering global support to parents devastated by Miscarriage, Stillbirth, and Early Infant Loss through programs that educate the public, inspire healing through service to others, and empower the hurting. http://www.mymiscarriagematters.org/
Description
Our web based community offers support to the survivors of miscarriage, stillbirth, and early infant loss. Members are offered a one-on-one support and mentoring program that is tailored to their individual needs.
They will be connected with a Women of Empowerment mentor or a Miscarriage Matters 2 Men mentor who will offer support and encouragement. Our goal is to assist those who seek comfort, in hopes that one day, they will be strong enough to reach back and "pay it forward" in hopes of pulling someone else up.
This isn't just a support group, we're friends. Friends who have all gone through the same horrible ordeal, but are using the loss of our little ones as fuel to provide comfort for others. If you're a survivor who's healed, we'd like to also take this opportunity to offer you the chance to "pay it forward" and volunteer.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
January 8, 2018
SKILLS
- Basic Computer Skills
- People Skills
- Crisis Counseling
- Verbal / Written Communication
- Critical Thinking
- Customer Service
GOOD FOR
N/A
REQUIREMENTS
- Must be at least 21
- 10-15 hours a week for minimum of 90 days.
- Loss experience required.