Smart About Smart Phones? Share Your Savvy!


Cause Areas


Thu Jan 04, 2018 04:00 PM - Thu Dec 27, 2018 05:00 PM


San Francisco Public Library100 Larkin Street5th Floor Computer LabSan Francisco, CA 94102


Do you enjoy helping your family, friends, and friends of the family with their questions about their digital devices and online life?

We're looking for you, then, to be a patient, kind volunteer who will tutor our motivated and grateful patrons in "tech as a second language" during our Digital Device Drop-in Event every Thursday at 4:00.

Many folks received phones, tablets, or other newfangled tech gizmos over the holidays, and they are facing a brave new world of navigating icons and menus, installing apps, creating accounts, and setting up voicemail. What is clearly the "search" symbol to a native tech speaker looks like a tennis racket (and thus utterly incomprehensible) to someone who remembers when the whole family shared one phone (attached to a wall!) instead of one data plan.

Most of the questions are straightforward:
--How do I turn off this notification?
--How do I attach a picture to an email?
--What's the little red number on my phone icon mean?
-- How do I download my favorite game?
--How do I set up a user account to email my doctor?
--How do I insert real bulletpoints in a VolunteerMatch posting using Firefox with outdated Flash? :-)

Occasionally, a question will be a little more complicated. Whatever your comfort level, if you are functionally fluent in Android or iOS, PC or Mac, you have knowledge & know-how that someone else needs. If you get stumped, other staff and volunteers in the room can always help crowd-source the answer. (Pro tip: You're totally allowed to Google stuff. There are laptops in the room.)

If you can make it to the Main Library every week or even just one or two Thursdays a month, get in touch. Seriously, you'll be a hero for setting someone's ringtone. It's crazy how nice that feels.


  • Basic Computer Skills
  • People Skills
  • Google Apps
  • Internet Research
  • Macintosh Platform
  • PC Platform

Good Match For

People 55+ Group

Requirements & Commitment

  • Thursdays 4:00-5:00 pm
  • This is a peer-to-peer helping environment, so we are seeking adult volunteers.

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