• A group opportunity. Invite your friends.
  • 80 people are interested

Help Folks With Basic Phone & Computer Questions

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ORGANIZATION: San Francisco Public Library

  • A group opportunity. Invite your friends.
  • 80 people are interested

Do you enjoy helping your family, friends, family's friends, and friends' families with their questions about their computers, digital devices and online life?

If yes, we're looking for you to be a patient, kind volunteer who will informally tutor our motivated and grateful patrons in "tech as a second language" during our Basic Computers & Digital Device Drop-in on Tuesdays from 1-2:30.

Patrons bring in their own devices (phones and tablets, mostly) or use a provided laptop, and ask questions from identifying icons and navigating menus, to installing apps, creating accounts, and setting up voicemail. Most are straightforward:

--How do I turn off this notification?
--How do I attach a picture to an email or text?
--What's the little red number on my phone icon mean?
--How do I download my favorite game?
--How do I set up a user account to email my doctor?
--How do I insert real bulletpoints in a VolunteerMatch posting using Firefox with outdated Flash? ..oh wait that's me :-)

Occasionally, a question will be a little more complicated (did you know Adobe eBooks won't download if the computer's time is not synched to the local time zone?) Whatever your comfort level, if you are functionally fluent in Android or iOS, PC or Mac, you have knowledge & know-how that someone else needs. If you get stumped, other staff and volunteers in the room can always help crowd-source the answer. (Pro tip: You're totally allowed to Google stuff. There are laptops in the room. That's how we solved the Adobe problem.)

If you can make it to the Main Library every week or even just one or two Tuesdays a month, get in touch by filling out an interest form at: bit.ly/sfpl-tt

Seriously, you can be a hero for setting someone's ringtone. It's crazy how nice that feels.

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About San Francisco Public Library


100 Larkin Street, San Francisco, CA 94102, US

Mission Statement

The Public Library is dedicated to free and equal access to information, knowledge, independent lifelong learning, cultural enrichment, and the joys of reading for our diverse community.


Public libraries in California seek to engage the talents, skills and commitment of volunteers to serve the communities' information and literacy needs. Libraries offer a variety of skilled volunteer opportunities to make a meaningful contribution to library programs, operations, fundraising events and other community engagement functions. Skilled volunteers have opportunities to lead projects, work with teams of staff and volunteers, learn new skills, and have fun.


Education & Literacy
Community, Education & Literacy, Seniors


We'll work with your schedule.


San Francisco Public Library100 Larkin Street5th Floor Computer LabSan Francisco, CA 94102



  • Basic Computer Skills
  • People Skills
  • Google Apps
  • Internet Research
  • Macintosh Platform
  • PC Platform


  • People 55+
  • Group


  • Must be at least 21
  • Tuesdays 12:45-2:30 pm
  • This is a peer-to-peer helping environment, so we are seeking adult volunteers.

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