Do you enjoy helping your family, friends, and friends of the family with their questions about their digital devices and online life?
We're looking for you, then, to be a patient, kind volunteer who will tutor our motivated and grateful patrons in "tech as a second language" during our Digital Device Drop-in Event every Thursday at 4:00.
Many folks received phones, tablets, or other newfangled tech gizmos over the holidays, and they are facing a brave new world of navigating icons and menus, installing apps, creating accounts, and setting up voicemail. What is clearly the "search" symbol to a native tech speaker looks like a tennis racket (and thus utterly incomprehensible) to someone who remembers when the whole family shared one phone (attached to a wall!) instead of one data plan.
Most of the questions are straightforward:
--How do I turn off this notification?
--How do I attach a picture to an email?
--What's the little red number on my phone icon mean?
-- How do I download my favorite game?
--How do I set up a user account to email my doctor?
--How do I insert real bulletpoints in a VolunteerMatch posting using Firefox with outdated Flash? :-)
Occasionally, a question will be a little more complicated. Whatever your comfort level, if you are functionally fluent in Android or iOS, PC or Mac, you have knowledge & know-how that someone else needs. If you get stumped, other staff and volunteers in the room can always help crowd-source the answer. (Pro tip: You're totally allowed to Google stuff. There are laptops in the room.)
If you can make it to the Main Library every week or even just one or two Thursdays a month, get in touch. Seriously, you'll be a hero for setting someone's ringtone. It's crazy how nice that feels.
- Basic Computer Skills
- People Skills
- Google Apps
- Internet Research
- Macintosh Platform
- PC Platform
Good Match For
People 55+ Group
Requirements & Commitment
- Thursdays 4:00-5:00 pm
- This is a peer-to-peer helping environment, so we are seeking adult volunteers.