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Phone-A-Friend Volunteer

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National Church Residences Hospice

Job Title: Phone-A-Friend Volunteer

Purpose: Provide valuable customer service by performing bi-weekly check ins on our patients and their families

Location: National Church Residences office or at home

Key Responsibilities:

  • Call patients or families to report on the frequency of hospice staff visits and inquire about patient/family satisfaction
  • Take notes about patient or family concerns and email staff with those questions
  • No medical knowledge necessary

Time Commitment: 30-60 minutes per calling session. Bi-weekly for a minimum of 6 months.

Qualifications: Kind, respectful, able to maintain patient confidentiality

Support: Training for this position will be provided.

Age Requirement: None

Dress Code: Casual

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About National Church Residences Hospice

Location:

2245 North Bank Drive, Columbus, OH 43220, US

Mission Statement

The Mission of National Church Residences is to provide quality housing and care at affordable prices in communities of caring persons. Our ministry is national in scope and originates from a Christian commitment of service to older adults, which began in 1961. We have become a leading name in senior services, retirement community management and support for people in need. While our ministry has been targeted primarily toward older adults, we have special concern for low- and moderate-income seniors, persons with disabilities, and low- and moderate-income families. We are committed to expanding and funding services in assisted living, nursing homes, and full-service retirement communities. We also plan for thoughtful growth in affordable family housing.

Description

National Church Residences Home and Community Services Hospice address the physical, emotional, and spiritual needs of clients and their families as they cope with a life-limiting illness. Compassionate, comprehensive care for clients and their families is provided through a patient-centered approach, either in the client's home or in a home-like setting. Our services are designed to provide comfortable care in familiar surroundings. This personal approach incorporates both the client and family to create an individual plan that meets their needs and enhances life. Individual client goals are our goals.

Seniors

WHEN

We'll work with your schedule.

WHERE

2245 North Bank Drive DriveColumbus OhioCOLUMBUS, OH 43220

(40.05614,-83.0807)
 

SKILLS

  • Office Reception
  • Hospice Care
  • Administrative Support
  • Customer Service
  • Verbal / Written Communication
  • Community Outreach

GOOD FOR

  • Group

REQUIREMENTS

  • Background Check
  • Must be at least 16
  • Orientation or Training
  •  30-60 minutes per calling session. Bi-weekly for
  • Hospice volunteer training

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