National Church Residences Hospice
Job Title: Phone-A-Friend Volunteer
Purpose: Provide valuable customer service by performing bi-weekly check ins on our patients and their families
Location: National Church Residences office or at home
- Call patients or families to report on the frequency of hospice staff visits and inquire about patient/family satisfaction
- Take notes about patient or family concerns and email staff with those questions
- No medical knowledge necessary
Time Commitment: 30-60 minutes per calling session. Bi-weekly for a minimum of 6 months.
Qualifications: Kind, respectful, able to maintain patient confidentiality
Support: Training for this position will be provided.
Age Requirement: None
Dress Code: Casual
About National Church Residences Hospice
2245 North Bank Drive, Columbus, OH 43220, US
The Mission of National Church Residences is to provide quality housing and care at affordable prices in communities of caring persons. Our ministry is national in scope and originates from a Christian commitment of service to older adults, which began in 1961. We have become a leading name in senior services, retirement community management and support for people in need. While our ministry has been targeted primarily toward older adults, we have special concern for low- and moderate-income seniors, persons with disabilities, and low- and moderate-income families. We are committed to expanding and funding services in assisted living, nursing homes, and full-service retirement communities. We also plan for thoughtful growth in affordable family housing.
National Church Residences Home and Community Services Hospice address the physical, emotional, and spiritual needs of clients and their families as they cope with a life-limiting illness. Compassionate, comprehensive care for clients and their families is provided through a patient-centered approach, either in the client's home or in a home-like setting. Our services are designed to provide comfortable care in familiar surroundings. This personal approach incorporates both the client and family to create an individual plan that meets their needs and enhances life. Individual client goals are our goals.