(40.056137,-83.080696)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

2245 North Bank Drive DriveColumbus OhioCOLUMBUS, OH 43220

About

Job Title: Phone-A-Friend Volunteer

Purpose: Provide valuable customer service by performing bi-weekly check ins on our patients and their families

Location: National Church Residences office or at home

Key Responsibilities:

  • Call patients or families to report on the frequency of hospice staff visits and inquire about patient/family satisfaction
  • Take notes about patient or family concerns and email staff with those questions
  • No medical knowledge necessary

Time Commitment: 30-60 minutes per calling session. Bi-weekly for a minimum of 6 months.

Qualifications: Kind, respectful, able to maintain patient confidentiality

Support: Training for this position will be provided.

Age Requirement: None

Dress Code: Casual

Skills

  • Office Reception
  • Hospice Care
  • Administrative Support
  • Customer Service
  • Verbal / Written Communication
  • Community Outreach

Good Match For

Group

Requirements & Commitment

  • Background Check
  • Must be at least 16
  • Orientation or Training
  • ?30-60 minutes per calling session. Bi-weekly for
  • Hospice volunteer training

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