Please consider sharing your time and talents with those in need. Our services have increased by 74% due to the financial devastation families are facing because of COVID-19. As a volunteer, you can help change the lives of our neighbors in crisis during this very uncertain time. Due to concerns surrounding COVID-19, we are not holding Volunteer Orientations at this time. However, you can still begin volunteering with assurance that we have taken several precautionary measures with the heath and safety of our staff and volunteers as our top priority.
An Administrative receptionist is needed to answer all incoming calls for the agency and assist clients in their time of need. The candidate needs to possess excellent customer service, good verbal and written communication skills, and the ability to direct clients to the correct dept or service.
- Greet guests and volunteers to Admin office and inform staff
- Answer multiple phone lines and transfer calls
- Make copies of documents, checks/donations
Knowledge, Skills and abilities:
- Represent the mission, vision, and values of Catholic Charities.
- Become knowledgeable about the services provided by Catholic Charities.
Qualifications: Previous work experience in an office setting preferably answering phones. Must have experience with customer service skills. In addition the ability to work in a fast pace environment and the ability to improvise when needed.
Language Skills: Ability to communicate effectively with both clientele sand staff. Spanish is desirable.
About Catholic Charities
149 north fulton street, fresno, CA 93701, US
"Respecting the presence of God among us, we serve, advocate for and empower those in need"
Catholic Charities Diocese of Fresno is a Community Benefit Organization serving the needs of those in crisis with sites in Fresno, Merced and Bakersfield. We are the first responders in helping our neighbors with food and other basic necessities regardless of age, race or beliefs.
Families who are experiencing difficult economic times can come to Catholic Charities to ease the burden of caring for their families as we lend a helping hand.