Emergency Assistance Phone Support


Cause Areas


It's flexible! We'll work with your schedule.


671 S. Lewis Ave.Waukegan, IL 60085


Be the first step in helping those in need! We are looking for phone intake volunteers to answer calls from prospective clients. This volunteer will be trained in the support programs available at Catholic Charities as well as other agencies throughout the county. The work includes talking to callers to uncover their needs and matching them to the appropriate services based on program requirements. Think of the joy and relief you will bring when the caller realizes there is help available!


  • Basic Computer Skills
  • People Skills
  • Verbal / Written Communication

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • At least 3 hours, 2 times per month for a year
  • 6 weeks of training on Wed morning or Thurs afternoon

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