House Visitor

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As part of a small team of two or three volunteers, you will ensure that residents in one of the ASSIST houses continue to live together in a safe and secure way, and that the property is used appropriately. In doing so, you will contribute to ASSIST clients enjoying the stability of having long-term accommodation while they seek to address the root causes of their asylum situation and destitution.

Tasks

• Carrying out regular visits and house meetings at one of ASSIST’s shared houses and maintaining an ongoing working relationship with the residents
• Hold individual meetings with residents where appropriate or necessary
• Reporting to the Accommodation Worker any issues that have been identified during house visits or by residents
• Acting as first point of contact for residents to report issues
• Helping residents to make practical arrangements for living together
• Moving new residents in and out of accommodation and briefing them on the safe use of the property
• Providing cleaning materials and other household essentials for the residents (expenses will be reimbursed)
• Reporting on issues identified during house visit to the accommodation worker
• Taking part in monthly meetings of the housing team (2nd Monday of each month between 7 and 9 pm)
• Liaising with other ASSIST teams to ensure clients receive best possible service and support
• Maintaining electronic records on ASSIST database