• 11 people are interested
 

Intake Specialist

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ORGANIZATION: The Partnership for the Homeless

  • 11 people are interested

The Partnership for the Homeless' Economic Opportunities Program (EOP) gives formerly homeless mothers access to necessary skills, training and support to help them achieve a life of independence and financial stability. By leveraging existing workforce and educational tools while using established, evidence- based methodologies, we help clients achieve and maintain sustainable self-sufficiency.

The EOP Intake Specialist will work in a supportive role to the EOP team by assisting incoming EOP clients through the EOP intake process. The Intake Specialist meets with clients one-to-one, over the phone as well as in-person, to complete the EOP Intake Assessment and Vocational Needs Survey forms. The EOP team will then use the information provided in these forms to determine which EOP service best fits each client's stated goals.

EOP Intake Specialist duties include completing client intake forms; scheduling follow up calls and multiple appointments as necessary to complete EOP intake forms; tracking completion progress in database management system; consulting with EOP Director regarding expectations, challenges, and process improvements;adheres to all guidelines related to quality-control and process improvement requirements.

Ideal candidates will have superior interpersonal and verbal/written communication skills; ability to structure time and manage a schedule in an organized, efficient manner; ability to effectively use various computer-based applications.

More opportunities with The Partnership for the Homeless

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About The Partnership for the Homeless

Location:

305 Seventh Ave, 14th Floor, New York, NY 10001, US

Mission Statement

The Partnership for the Homeless was founded in 1983 as a response to the growing homelessness in New York City. Our work with individuals and families who are homeless is based on the principle that housing is the anchor for stability, wellness, and independence. These can truly be recovered only once a family is back in stable housing--or more to the point, in a home--and is once again connected to the surrounding neighborhood. Our goal is to move homeless individuals and families rapidly into housing, and provide them with wraparound services that will help them quickly to become integrated members of the community.

Description

Our Family Resource Center (FRC) in East New York, Brooklyn, where several New York City shelters are located, works with individuals and families who are either at risk of homelessness or are already without a home. In this neighborhood, 57% of residents pay more than 30% of their income (the federal benchmark for housing affordability) toward rent; half of those pay more than 50%. The neighborhood is overwhelmingly African American (60%) and Latino (35%). At the FRC 48% of clients rely on public assistance, and over 70% have annual household incomes below $20,000. Even a minor setback can lead to persistent and recurring homelessness.

Our services include advocacy vis-à-vis the shelter system, housing search assistance and negotiations with landlords, access to subsidies, benefits, legal counseling and representation, health and mental health care and protecting the educational rights of the children. In order to create best practice models based on data and to advocate for policy changes at city, state, and federal levels, we also conduct applied research projects, together with leading social science experts.

CAUSE AREAS

Employment
Homeless & Housing
Women
Employment, Homeless & Housing, Women

WHEN

We'll work with your schedule.

WHERE

305 Seventh Ave14th FloorNew York, NY 10001

(40.746647,-73.99336)
 

SKILLS

  • Data Entry
  • Organization
  • People Skills
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

N/A

REQUIREMENTS

  • Must be at least 21
  • At least twice weekly, day and afternoon hours
  • Must have superior interpersonal and communication skills

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