• 1 person is interested
 

Winter Volunteer Training Ahead!

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ORGANIZATION: CONTACT Helpline

  • 1 person is interested

CONTACT Helpline has provided 24 hour listening, information, and referral services to Cumberland, Dauphin, and Perry Counties since 1970. Our telephone volunteers respond to a wide range of needs: family problems, substance abuse, mental health issues, housing, emergency services, health problems and more. No matter what, CONTACT is there to help.

You can make a difference, one call at a time, by becoming a CONTACT volunteer. The training program is designed to help you learn the art of "active listening" and includes topics such as drug and alcohol issues, crisis intervention, community resources, problem solving and mental health issues. Our winter training class begins January 22nd. Training includes 35 hours of classroom training (evenings and weekends over a 6 week period) followed by 20 hours of apprenticeship training. Our extensive training is an excellent continued learning opportunity for anyone interested in strengthening their interpersonal communication skills. After completing the mandatory training and apprenticeships, you will be asked to volunteer for CONTACT approximately 12 hours per month (at least).


For more information about training, or to register, call CONTACT Helpline at 717-652-4987 or email along@contacthelpline.org or kgollick@contacthelpline.org.

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About CONTACT Helpline

Location:

P.O. Box 90035, Harrisburg, PA 17109, US

Mission Statement

CONTACT Helpline’s mission is "Compassionate listening and vital resource referrals, 24/7", and its vision is to build a better community one connection at a time.

Description

Every day Resource Navigators and Helpline Specialists assist Central Pennsylvania (including Dauphin and Cumberland Counties) residents who call our Emotional Listening and Support and PA 211 lines to find resources for housing, shelter, food, utilities, physical and mental health concerns and so many more. Working across multiple systems, Helpline Specialists and Resource Navigators connect callers to resources to meet their basic needs.

Individuals reach out to the emotional listening and support line for varied reasons including sadness, anger, loneliness, grief, fear, substance use/abuse, mental health issues, marital/partner relationship, anxiety, stress, or to celebrate an achievement or milestone. Limited access to mental health treatment caused by scarcity of mental health resources, financial hardships, and social stigma associated with mental illness often prevents folks from seeking and obtaining adequate mental health treatment. Left without intervention, mental health issues escalate. According to NAMI (2020), 1 in 8 visits to U.S. emergency rooms are related to mental health and substance use disorder.

CONTACT Helpline supports any individual who needs help. Services are available to all regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity, or physical abilities.

CAUSE AREAS

Children & Youth
Community
Homeless & Housing
Children & Youth, Community, Homeless & Housing

WHEN

Mon Jan 22, 2018 - Sat Mar 10, 2018
06:00 PM - 09:30 PM

WHERE

900 S. Arlington Ave.Harrisburg, PA 17109

(40.283356,-76.81967)
 

SKILLS

  • Data Entry
  • Basic Computer Skills
  • People Skills
  • Problem Solving
  • Verbal / Written Communication
  • Microsoft Office Suite

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 55 total hours of training/apprenticeships
  • Candidates must volunteer at least 12 hours per month.

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