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Bilingual Spanish Helpline Counselor
ORGANIZATION: Alzheimer's Association, Colorado Chapter
Please visit the new page to apply.
-
DONATE TO THIS
ORGANIZATION -
5 people are interested
Help families who are caring for a loved with dementia/Alzheimer’s to find the resources they need! We are seeking a bilingual Spanish Helpline counselor who can help us return telephone calls to families in Colorado who are seeking local resources.
Our Helpline counselors assist callers with resources for care of those with a dementia diagnosis. The ideal candidate for this position is someone who has had some experience with being a professional or family caregiver, can listen with empathy, and appropriately respond to a caller. This support is critical to our families.
Information to the caller is provided using both on-line and printed Association resources. Requires good telephone etiquette, including the use of basic empathic listening and affirmation techniques. Required abilities include: computer skills to look up information and enter data into an on-line data base, and ability to do phone work for a 4-hour shift.
We ask that you commit to volunteering for one half day shift per week, or two half day shifts every other week within our business hours of 9 AM to 4:30 PM. As one of the most utilized services provided by the Association, regular attendance and adherence to scheduled shifts is desired. Training is completed within three weeks in several sessions (about 15-20 hours).
Confidentiality related to our callers' private information is essential.
21 More opportunities with Alzheimer's Association, Colorado Chapter
Opportunities
About Alzheimer's Association, Colorado Chapter
Location:
455 N Sherman Ste. 500, Denver, CO 80203, US
Mission Statement
We lead Colorado in the fight against Alzheimer's disease and related disorders by increasing the understanding of dementia and its impact on family and community, providing information and support for those affected, and promoting the advancement of research.
Description
The Alzheimer's Association Colorado Chapter works with diagnosed individuals, families, caregivers and health care professionals to provide care and support for those who are affected by Alzheimer's disease and other dementias. We provide a 24/7 Helpline; offer free and confidentail Care Consultations; manage 90 support groups monthly; oversee Memories in the Making art program in area nursing homes; present educational programs across the state; and assist in enrolling persons with the disease in safety programs. We offer culturally approptiate support for Latinos, African Americans and the LGBT community. Several time during the year we have fundraising events, including: The Walk to END Alzheimer's, The Longest Day, the Memories in the Making Gala and Riv/ALZ.
CAUSE AREAS
WHEN
WHERE
455 N. Sherman Ste. 500Denver, CO 80203
DATE POSTED
December 12, 2017
SKILLS
- People Skills
- Spanish
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- Shifts are during business hours 9am-4:30pm