Visitor Center Permanent Volunteer


(38.97877,-95.23458)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

402 N 2nd StLawrenceLawrence, KS 66044

About

Volunteers are an important part of the work we do at the Visitors Center. We promote the city and its events to visitors and assist in providing travel information to visitors to the city. Volunteers assist staff at the desk and are trained to be knowledgeable on Lawrence. Volunteers are also encouraged to be familiar with our website to use it as a resource in order to point visitors to points of interest in the city. Volunteers also participate in scheduled events outside their regular shift, such as envelope stuffing, pop-up information stations, and registration for conferences. Volunteers are also invited to participate in additional training and group events throughout the year.

Apply here to get started - https://unmistakablylawrence.com/explore/visit/visitors-center/volunteer/

Duties

  • Answer phones and keep records of each call and/or request for information.
  • Greet and answer visitor’s questions.
  • Ask all visitors to sign the guest register, assist guests with any difficulties in using the iPad.
  • Know how to operate film equipment.
  • Have knowledge of the following: depot history, local activities, Lawrence history, walking and driving tours, and where to find information a visitor may request.
  • Assisting staff with preparing visitor mailings. May include stuffing of envelopes with brochures, bundling and sorting.
  • Assist with registration for conventions, held at local hotels as scheduled. Greet convention participants, answer questions about Lawrence history, events, activities etc.
  • Conduct formal and informal tours of the Union Pacific Depot. Show film and be able to give brief summary of film.
  • Assist staff with other duties as requested.

Permanent volunteers are allowed to do light activities or reading during their shift. Permanent volunteers are allowed to use the computer. Any activity must not interfere with their ability to assist guests or staff.

Qualifications

Knowledge of, or an interest in learning about, and sharing Lawrence information. Demonstrate an enthusiasm about Lawrence. Telephone and record keeping skills. Ability to use an iPad and to learn to use Square POS.

Time Commitment

One 2 hour shift per week. May be scheduled for additional activities at request of Visitor Center Managers.

Supervision

This position is supervised by the Director of Visitor Services and the Manager of the Visitor Center.

Apply here to get started - https://unmistakablylawrence.com/explore/visit/visitors-center/volunteer/

Skills

  • Data Entry
  • Office Reception
  • Retail / Sales
  • Administrative Support
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • 2 hours/week for 1 year

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