Sr. Associate - Client Management


(37.38644,-121.9912)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

1250 Oakmead PkwySunnyvale, CA 94085

About

The Class Consulting Group is a boutique management consulting firm headquartered in SFO- Bay Area that provides consulting services to senior management and Board of Directors of nonprofit/ philanthropic organizations and offers community leadership opportunities to professionals. CLASS collaborate with our clients -- the Non-Profit Organizations -- to help them realize their mission and create tangible value. CLASS offers business consulting services in marketing, strategy, human resources/ organization, finance & IT. We are looking for motivated and committed individuals to join our volunteer-driven Client Relations Team.

Specific Responsibilities:

The CM Sr Associate is responsible for following:

? Develop relationship with current or past NPO clients.

? Confirm current operations, understand key programs on identified prospects.

? Conduct follow-up calls, presentations and meetings with clients to explain more about CLASS and understand their organization's needs and potential fit with CLASS Offerings.

? Maintain Salesforce (CRM Database) on the leads and engagement with clients.

? Receive feedback & references from clients after the project is delivered.

? Reach out to past CLASS clients to gauge impact of CLASS's work and probe for potential follow up -on projects and/or referrals.

? Seeking repeat business by managing relationship with current & past clients.

? Representing CLASS at various Nonprofit Organizations related events.

General Responsibilities:

? Assist leadership in Business Plans/Client presentations

? Keep Managers informed about the latest developments on a regular basis

? Plans meetings, presentations, programs, and special events and participates and represents team in these activities

? Participate in team meetings, supports the broader CR team and collaborates across the CLASS Group.

Education and Experience:

? BS / MBA Sales/Marketing with 2+ yrs of experience

? Experience with Salesforce or any CRM database

Other requirements & Pre-requisites:

? 1+ yr of commitment for pro-bono position

? Optimistic, Reliable and capable of fostering team work

? Passionate & committed to serve community

? Excellent Communicator

? Good sense of humor

? Honors CLASS's code of ethics

? Minimum 5 hours per week (excluding meeting time)

? Attend monthly meetings: 2 in person meetings (At Sunnyvale CA); 2 conference calls

Benefits:

? Leadership development opportunities

? Networking opportunities

? Group based learning

Type: Volunteer Job/Unpaid, Part-Time (Flexibility to work with your full time job)

Apply:

If you are interested in above opportunity or any other opportunities, submit an online application form [ http://theclass.catsone.com/careers/ ] or just directly register with us [http://theclass.catsone.com/careers/index.php?m=portal&a=register]. Once we receive your request - our recruitment team would contact you to set up an informational session with you.

Skills

Good Match For

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Requirements & Commitment

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