(33.603073,-111.721756)
 

Cause Areas

When

It's flexible! We'll work with your schedule.

Where

Fountain Hills Library12901 N La Montana DrFountain Hills, AZ 85268
Ready to Teach

About

Assist customers with basic computer or mobile device questions in order to decrease customers’ apprehension of computers and to allow customers to complete their personal tasks with confidence.

Key Responsibilities:

  1. Guide patrons trying to access websites, emails, etc.
  2. Aid customers with printing and scanning.
  3. Monitoring adult library computers during each session and working with the public as needed; no appointments.
  4. Help customers download e-books, audiobooks, or other items on mobile devices.
  5. As time allows, assist customers with formatting MS Office documents (Word, Excel, PowerPoint).


Qualifications:

  • Good written and oral communication skills
  • Patience and natural teaching ability to work with senior citizens
  • Comfortable with computer technology, mobile devices, and MS Office software
  • Commitment to the library’s digital literacy vision and mission


Training and Support Provided: Orientation to the library and at least monthly contact with the volunteer coordinator to discuss customer needs, monitor progress and provide problem-solving support.


Benefits of Volunteering:

  • Utilize computer skills to help customers with their computer challenges
  • Make a difference in the customer’s day by supporting them in a task that may be stressful and daunting.
  • Impact customers by introducing them to unfamiliar technology and giving them the confidence to try new things.

Skills

  • Basic Computer Skills
  • Verbal / Written Communication
  • Microsoft Office Suite

Good Match For

Teens

Requirements & Commitment

  • 4-8 hours per week, minimum 6 month commitment

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