Cause Areas


Tue Jan 09, 2018 11:00 AM - Tue Apr 17, 2018 06:00 PM


2228 E 15th StreetOakland, CA 94606
Help keep tax dollars in the community, by helping families receive the correct tax return.


From January through April, United Way volunteers offer free, walk-in tax preparation assistance.

Volunteer intake and benefits specialists greet clients, help with paperwork, and connect clients to additional support, such as financial counseling and public benefits.

Volunteer intake and benefits specialists (VIBS) must complete one full day of training to learn the intake procedure for clients, how to screen for benefits eligibility, and how to refer clients to benefits and financial resources.


  • Organization
  • People Skills
  • ETC / Tax Assistance
  • Verbal / Written Communication
  • Critical Thinking
  • Customer Service

Good Match For


Requirements & Commitment

  • Background Check
  • Orientation or Training
  • 3-4 hours a week

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