Quality of Life Reviewer for Persons with Disabilities - stipend position


Cause Areas


It's flexible! We'll work with your schedule.


2446 University Ave. W, Ste. 110Saint Paul, MN 55114


The Arc's Quality of Life Reviewer position supports the goals of the Regional Quality Council. The Council Reviewer uses person-centered interviewing skills to conduct quality interviews with individuals receiving home & community based services. Interviewers will actively listen to interview participants to accurately understand & record their perceptions about the quality of services they receive. Interviewers will be partnered if possible, though this cannot be guaranteed. Specific duties include:

    • Complete training on conducting person-centered quality interviews & demonstrate competency
    • Conduct in person interviews with individuals receiving home & community based services regarding their quality of life; minimum of 5 interviews per year with a preference of 1-2 per month
    • Travel to interview locations, includes travel to residential, work or community-based locations
    • Accurately enter & manage data collected from interviews & follow date privacy guidelines
    • Conduct interviews utilizing a standard set of questions with use of a multitude of communication styles
    • Support individuals with diverse disabilities through the RQC interview process
    • Report suspected or known cases of abuse or neglect of individuals being interviewed
    • Other duties as requested

Total time commitment, including travel, may be up to 4 hours per interview. Interviewers will be asked to provide a schedule of availability to conduct interviews along with which counties (Hennepin, Dakota, &/or Scott) they are willing to travel to do. Volunteers must complete a RQC volunteer application, successfully pass a background check, attend orientation/training of 10-15 hours prior to beginning interviews and additional training as needed.

A $75 stipend will be provided per full completion of the interview process, includes entering of data into database. Interested individuals, please email a cover letter and resume to Michelle Theisen at michelletheisen@arcminnesota.org.

In 2016, the Minnesota Department of Human Services (DHS), with advice from the State Quality Council, created 3 regional quality councils (RQC). The councils were charged with establishing a quality monitoring system to measure & report on services for people with disabilities in their region. These councils will also analyze the information gathered & coordinate a regional response to remove barriers & service gaps, set priorities to improve home & community based long-term service & supports for people with disabilities based on regional strengths & needs, report regional findings to the State Quality Council which will share the information with DHS & make recommendations for system improvements.


  • People Skills
  • Verbal / Written Communication
  • Administrative Support
  • Advocacy

Good Match For

People 55+

Requirements & Commitment

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 4-12 hours per month
  • must be willing to travel to conduct in person interviews

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