Help Your Community Connect


Cause Areas


Tue Jan 02, 2018 08:30 AM - Tue Apr 17, 2018 05:00 PM


208 Sutton WayGrass Valley, CA 95945


Each year, 211 Connecting Point partners with AARP to set free Tax-Aide appointments for community members with low and middle income. This year 211 is seeking a group of 8 to 10 volunteers for the 2018 tax season (January thru mid-April).

As a 211 volunteer, you will be part of a dedicated team with a variety of interests and backgrounds. A trip to the watercooler might put you in the path of a rancher, a pilot, a winery owner, a singer who does a killer Bowie impression, an art historian, and many, many dog lovers. If you love talking to people, this job is for you.

Volunteers must be able to communicate clearly and effectively over the phone and provide great customer service to callers. Skill in navigating computer software applications and internet applications is required (if you’re an online shopper, you have the skills to answer a 211 call).

Volunteers are needed for 4-hour shifts, weekdays between the hours of 8:30 am and 5:00 pm. Training will be provided.


  • Data Entry
  • Basic Computer Skills
  • People Skills
  • Internet Research
  • Customer Service
  • PC Platform

Good Match For

People 55+ Group

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • 4-hours shifts

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