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Client Services Volunteer

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Carolina Refugee Resettlement Agency

  • 18 people are interested

Are you organized, a people person, and want to welcome visitors to the office and help staff with office tasks?

Client Services Volunteers play a critical role in making sure that our office remains welcoming, organized, and runs smoothly. Client Services Volunteers help staff the front desk, organize files, keep the office clean and orderly, accept donations and assist case aides with clients. We are looking for individuals who are computer literate, comfortable answering phones, and detail oriented.

As a Client Services Volunteer, we will ask that you:

  • Staff the front desk of our agency, warmly welcoming clients, checking them in, and directing them to appropriate staff.
  • Assist with administrative tasks, including filing, accepting and organizing donations, and answering the telephone
  • Assist with job intakes, help clients to their appointments, assist with client home visits and cultural orientations
  • Any other tasks as needed

Client Services Volunteer shifts are at least 2 hours per week during business hours.

Please note that CRRA office hours are 9 am - 5 pm, Monday through Friday and volunteer opportunities outside this time frame are rare.

To apply at our website: http://carolinarefugee.org/volunteer/

2 More opportunities with Carolina Refugee Resettlement Agency

About Carolina Refugee Resettlement Agency



Mission Statement

The Carolina Refugee Resettlement Agency (CRRA) believes all refugees and asylees deserve the chance to begin successful new lives in the United States. CRRA’s mission is to enable our clients to become self-sufficient and contributing members of American society by: Providing resettlement services to refugees and asylees who are escaping violence, persecution, and repression, without regard to their race, religion, nationality, ethnicity, political opinion, or membership in a particular social group. Connecting refugees and asylees to other service agencies in the Charlotte area.


Since 1996, we have have settled more than 1,500 refugees from 36 countries. Currently we are settling Bhutanese from Nepal, Iraqis, Burmese and Somalis.

We furnish apartments and stock them with food so that once our caseworker meets the refugees at the Charlotte airport, they have a home. They receive help registering their children for school and obtaining Social Security cards and are able to attend classes for English as a Second Language (ESL). Our employment counselor endeavors to find them work. Clients are also provided with employment services, cultural orientation classes, and medical case management.

Immigrants & Refugees


We'll work with your schedule.


5009 Monroe RdSuite 100Charlotte, NC 28205






  • Orientation or Training
  • A minimum of two hours per week.

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