The Volunteer Income Tax Assistance (VITA) Program offers free federal tax return preparation to low-income families and individuals. During the 2017 Tax Season, United Way Suncoast and its partners completed 19,275 tax returns. With sites spread across DeSoto, Hillsborough, Pinellas, and Sarasota counties, volunteers who serve as Administrators, Appointment Schedulers, Greeters, Tax Preparers, and Site Coordinators are instrumental in the success of VITA each year. United Way Suncoast, our partners, and our dedicated volunteer coalition believe that households earning less than $66,000 in 2017 should not pay $400-$1000 for a simple tax return. This is why we are determined to increase the number of Suncoast families that access a free and quality tax return through The VITA Program and we need your help!
As a VITA Site Greeter, you will be responsible for welcoming families and individuals to the tax preparation site: kindly provide client intake sheets, ensure forms are complete before sending client to a tax preparer, communicate client concerns to the site coordinator, answer questions, and be a positive and friendly presence while clients are waiting. Choose when and where you want to volunteer from various sites in DeSoto, Hillsborough, Pinellas, and Sarasota.
Previous experience with VITA and/or tax preparation welcomed, but not required. You will receive instruction from the site coordinator on how to direct clients.
- People Skills
- Relationship Building
- Verbal / Written Communication
- Administrative Support
- Customer Service
Good Match For
Teens People 55+
Requirements & Commitment
- Must be at least 14
- Vary by site, typical shift is 4-hours
- Must complete Volunteer Standards of Conduct