Volunteer Income Tax Assist (VITA Tax Preparer)


Cause Areas


It's flexible! We'll work with your schedule.


450 North Syndicate St.Saint Paul, MN 55104


The individual tax site preparer works closely with Community Action staff to prepare customers state and federal tax returns. Volunteers will work to ensure that customers are qualifying for important tax credits like the Earned Income Tax Credit (EITC). Preparers serve as a trusted (and no-cost) resource, ensuring customers file correctly.

Supervisor: Financial Services Coordinator

Tasks and Responsibilities:

Prepare state and federal tax returns using tax software called TaxSlayer;

Direct customers to appropriate on-site financial services;

Work cooperatively with staff and other volunteers to provide high-quality service to customers;

Maintain strict confidentiality, providing as much privacy as logistically possible;

Qualifications & Skills Needed:

Desire to learn how to complete IRS and MN Revenue taxes;

Excellent English communication skills both verbal and written;

Ability to analyze applications and paperwork;

Ability to discuss customer’s tax and financial situation with empathy and respect;

Computer proficiency and customer service skills;

Enjoy working in a diverse ethnic and socio-economic environment;

Ability to speak, read, and interpret Somali, Hmong, Spanish, Karen or other language (optional);

High school diploma/GED and age 18+ required. Able to pass background check;

Benefits of becoming a Volunteer Income Tax Assistant:

Satisfaction of incorporating service into our lives and making a difference in our community. The intangible benefits; such as pride, satisfaction, and accomplishment; are worthwhile reasons to serve. Become a certified Volunteer Income Tax Assistant.; Gain real life experience preparing federal and state taxes and hands-on experience with a professional tax preparation software program; and professional networking. Knowledge that you are helping children and families thrive!


St Paul or Woodbury, MN

Time Commitment:

Must successfully complete the following:

Attend an informational orientation, early December 2018 (date to be determined);

Attend IRS tax training (December 2018 or January 2019);

Successfully complete (open book) basic IRS certification test;

Volunteers are required to assist for seven of the nine weeks of the tax season.

Choose which location best fits your schedule:

Saturdays, February 9 - April 6, 2019 at 450 N Syndicate St, St Paul, 9am - 1:30pm

Thursdays, February 14 - April 4, 2019 at 2150 Radio Drive, Woodbury, 9am - 1pm

Contact for Information:

volunteers@caprw.org or call 651-603-5979; and,

Complete a Registration Form at caprw.org/volunteer ;

Priority will be given to volunteers who register before November 1, 2018;

Deadline for registration is December 1, 2018 for the 2019 tax season.


  • Accounting
  • Data Entry
  • Mathematics
  • Financial Service Assistance
  • ETC / Tax Assistance
  • Customer Service

Good Match For

People 55+

Requirements & Commitment

  • Must be at least 18
  • Orientation or Training
  • 4 hours per week during tax season

Report this opportunity

Report this opportunity