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13 people are interested
Hotline/Front Desk (Volunteer/Intern)
ORGANIZATION: Crossroads Rhode Island
Please visit the new page to apply.
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13 people are interested
Responsibilities and duties:
- Field hotline calls/business calls
- Provide emotional support to callers in crisis offering support, crisis intervention, referrals, information, and advocacy
- Perform pre-screens with callers
- Develop safety plans with callers
- Work with diverse populations
- Fill out appropriate paperwork
- Assist the staff with front desk duties for residents (get their medication, check bags, etc.)
- Maintain security of the safe house by monitoring who enters the building and greeting visitors
- Provide referrals and resources to callers
- Additional opportunities can include case management and assistance with domestic violence support groups.
Skills Needed:
Sensitivity to and concern for women and children in crisis; maturity and good judgment; Remain calm and effective while multitasking strong interpersonal skills; ability to listen without judging or advising; dependability; ability to handle more than one task at a time; and bilingual ability very helpful, especially in English/Spanish and English/Portuguese
More opportunities with Crossroads Rhode Island
1 ReviewNo additional volunteer opportunities at this time.
About Crossroads Rhode Island
Location:
160 Broad Street, Providence, RI 02906, US
Mission Statement
The mission of Crossroads Rhode Island is to help homeless or at-risk individuals and families secure stable homes.
Description
Those we serve to achieve this by engaging in our range of services including:
- Housing
- Basic needs
- Shelter
- Case management
- Referrals
- Education and employment services
Our values underlie every action, policy, plan, procedure, and decision at Crossroads.
Safety - Promoting an environment free from physical and emotional harm and ensuring a feeling of security and comfort to all
Respect - Acknowledging the intrinsic worth of every person
Effectiveness - Delivering services and managing the organization with efficiency, professionalism, innovation, and accountability
CAUSE AREAS
WHEN
WHERE
160 Broad StreetProvidence, RI 02906
DATE POSTED
March 15, 2018
SKILLS
- Organization
- People Skills
- Crisis Counseling
- Administrative Support
- Social Work
- Community Outreach
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- Min. 4 hours / wk btwn the hrs of 8:30am -8:30pm
- Training is provided. DCYF & BCI check required. Must be able to lift 25 lbs.