Coordinator of Volunteer Services (Volunteer Position)

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THE ORGANIZATION:

Abilis (ABLE-ISS) is a 501(c)3 non-profit organization that provides services and supports for over 700 individuals with special needs and their families from birth through the life span. Abilis has been a leader in serving the special needs community in lower Fairfield County for 65 years and has a long-standing reputation for high quality care.

REPORTS TO: Chief Operating Officer/Director of Human Resources

HOURS: Flexible. Estimate a 20 hour/week commitment

GENERAL RESPONSIBILITIES:

Abilis is seeking a volunteer coordinator to act as a point person for volunteers throughout the organization. The Coordinator will design, plan and direct a volunteer program to augment the services of the regular staff. Oversee the recruiting, interviewing, hiring, training, and scheduling of volunteer workers. Ensures that volunteer project milestones/goals are met.

KEY AREAS OF RESPONSIBILITY:

Plan the volunteer program/service

• Develop and implement goals and objectives for the volunteer program which reflect the Abilis mission.
• Assess the need for volunteers to enhance program/service delivery
• Conduct ongoing evaluation of the programs and services delivered by volunteers and implement improvements as necessary

Organize the volunteer program/service

• Develop and administer forms and records to document the volunteer activities
• Identify volunteer assignments that provide meaningful work for volunteers and write the volunteer position descriptions in consultation with staff as appropriateEngage volunteers

• Promote the volunteer program to gain community support of the volunteer program and the organization
• Develop and implement effective strategies to recruit the right volunteers with the right skills
• Develop and implement an intake and interview protocol for potential volunteers to ensure the best match between the skills, qualification, and interests of the volunteers and the needs of Abilis.
• Implement a screening process for potential volunteers according to accepted screening standards and practicesLead the volunteer program/service

• Train staff to work effectively and cooperatively with volunteers
• Orient volunteers to increase their understanding of Abilis, its clients, its services and the role and responsibilities of volunteers
• Ensure that volunteers are given appropriate training to be successful in their positions
• Ensure that volunteer check-in procedures are followed and records of volunteer hours are maintained according to established procedures
• Ensure that volunteers receive the appropriate level of supervision
• Establish and implement a process for evaluating the contribution of individual volunteers
• Conduct volunteer feedback program to track successes and identify problems so that relationships are maintained and system improvements are made
• Provide ongoing support and guidance for volunteers Act as a single point of contact for communications
• Plan and implement formal and informal volunteer recognition activities to recognize the contribution of volunteers to the organization
• Strives for growth in the volunteer program. Develops a plan to recruit new volunteers to Abilis and sets goals for that development.

• Prepare an annual report on the contribution of the volunteer program to the organization RELEVANT EXPERIENCE:

Ideally, experience working with volunteers or volunteer organizations and/or active in community service activities and organizations

this candidate will have some experience in managing volunteers, and/or some experience in working with special needs populations. Above all, we are seeking someone who is energetic, hardworking, and passionate about the people we serve.

SKLLS AND CAPABILITIES:

• Must be able to demonstrate sensitivity to the issues intrinsic to managing and rewarding volunteer staff
• Demonstrated capability to effectively communicate orally and in writing.
• Ability to work well with a diverse group of staff and volunteers
• Ability to effectively manage a wide array of tasks, projects, and responsibilities
• Strong organization and planning skills essential. Demonstrated ability with team building.
• Ability to work productively in an unstructured environment.
• Proficient in basic computer applications, such as word processing, spreadsheets, database, and internet usage.
• Good record keeping skills.

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Please submit a resume thoughtful cover letter describing your experience, what you can uniquely bring to Abilis and what interests you about the position/organization to Eva Kramer at kramer@abilis.us.